Account Coordinator - Sales

We are beauty lovers from Brooklyn and we create hair products with clinically proven results, working hard for you and the environment too. 

Crafted to a higher standard. Our products are clinically proven, made with science-backed and responsibly sourced ingredients. We go a cut above clean, omitting over 1,300 ingredients. Certified cruelty-free and vegan.  

A future-conscious approach. We are emissions obsessed, committed to achieving Net Zero by 2035. Our eco-luxe packaging is made from recycled materials and is designed to recycle again. Certified B Corp and Climate Neutral.

For you and the environment we make, Better Haircare, Mindfully Made.

Job Overview:

This is a contractor position to cover for an employee while on maternity leave. This role is expected to start in January 2026 and last around 4-6 months. This role is remote.

Responsibilities:

Amazon management and communication

• Serve as the day-to-day contact for the Amazon vendor manager and log every issue needing Amazon's help in the shared issues tracker.
• Meet bi-weekly with the agency's Amazon leaders to share ideas and escalate high-level issues.

Forecasting

• Update the Amazon and DTC forecast monthly with Gross Ships and POS actuals.

Promotions (Big Spring Sale in late March; Prime Day in late June or early July)

• Submit deals to Amazon ahead of promos and manage promo P&L.
• Track performance during the promo: bestseller ranks, 4.0+ star rating, deal tagging and discount level, Amazon funding, daily real-time sales against forecast, and weeks of cover before and after.
• Complete promo recap within two weeks of the event.

Inventory and POs

• Review replenishment POs weekly.
• Pitch PO overrides as needed and save down Amazon 1P weeks of supply monthly.
• Coordinate with Ops and Demand Planning on the production of bundles, and communicate bundle increases or decreases.

Reporting and trackers

• Maintain weekly, monthly and quarterly trackers.

P&L

• Update the Amazon and DTC P&L monthly, verifying charges flagged by Accounts Receivable across the contractual and non-contractual trade subcategories. Batch these reviews at month end.

Catalog and Content

• Submit item set-up and variation forms for new ASINs and support new product launches.
• Support paid media as a sales, forecasting and inventory voice, including asset creation and oversight of the agency; budgets and strategy stay with the paid media team.

Issue Resolution

• Resolve suppressions and lost buy boxes.
• Process bulk buys.

Ready to apply?

Please click the link that will bring you to our careers page. Submit your resume and a member of our team will be in touch as soon as they have had a chance to review.