In PersonWork is based in Chicago; travel is estimated at 20% of the time.
TrainingCorporate & Technical Training
About the job
Requirements
A four-year college degree or B.A./B.S. equivalent with a focus on Communications, Marketing, or Business is required.
Seven to ten years of experience in the beer, spirits, or hospitality industry is required.
Excellent knowledge of beverage-alcohol laws, regulations, and rules is required.
The candidate must be able to tailor communication for a variety of environments.
A deep understanding of market and industry trends is required.
Strong budget management and business administration skills are required.
The candidate must have access to reliable transportation.
The candidate must be able to work remotely with flexible hours, including nights and weekends.
The candidate must be able to regularly lift, carry, push, and/or pull items weighing at least 15 pounds and up to 50 pounds.
The candidate must be able to perform physical tasks associated with the role, including moving materials, equipment, and supplies as needed.
The candidate must be able to stand, walk, bend, stoop, reach, and perform repetitive motions for extended periods as required by the position.
Responsibilities
Develop and deliver education and expand awareness of the client’s premium beer portfolio within a designated territory.
Collaborate with the ambassador team and develop distributor and customer (trade) relationships.
Facilitate brand education and training.
Mentor agency field staff.
Collaborate with client stakeholders, including sales, brand, and customer marketing teams.
Drive brand presence, education, and training in support of distributor partners within the designated territory.
Deliver retailer-focused training covering brand history, production, taste profiles, draft systems, and beer quality.
Facilitate consumer brand experiences focused on education, as requested by the client or agency.
Represent brands at distributor and customer-facing trade events or trainings, providing education that includes quality standards, and make occasional media appearances.
Own brand quality standards and provide draft systems expertise, including hands-on draft equipment diagnosis and troubleshooting.
Mentor agency ambassadors and client sales organizations in brand knowledge and quality expertise, building and developing industry knowledge and enthusiasm.
Collaborate in developing educational and training content for internal agency and client audiences and external customer, trade, and distributor audiences.
Seek opportunities within the territories for brand engagement and connections with members of industry communities.
Maintain legal and marketing code guidelines.
Complete administrative tasks, budget tracking, and expense management accurately and on time.
Deliver individual key performance indicators and program activities.
Participate in all internal meetings and training initiatives.
Travel an estimated 20% of the time.
Manage administrative tasks in accordance with agency compliance guidelines and standards.
Desired Qualifications
An established network of industry professionals within the local market is preferred.
Experience representing beverage-alcohol brands in a field-based role is preferred.
Job Description
Reporting to the Account Director, the Guinness Brewery Ambassador (GBA) is responsible for developing and delivering educations and expanding awareness of the client’s premium beer portfolio within a designated territory.
This position is responsible for collaborating with the ambassador team, developing distributor and customer (trade) relationships, facilitating brand educations and trainings, and mentoring agency field staff. Additionally, the role will collaborate with client stakeholders, including sales, brand, and customer marketing teams.
Job Responsibilities:
Distributor Engagement. Drive brand presence, education, and training supporting distributor partners within the designated territory
Customer Engagement. Deliver retailer-focused training, inclusive of brand history, production, taste profiles, draft systems, and beer quality
Consumer Engagement. Facilitate consumer brand experienced focused on education, as requested by client or agency
Advocacy. Represent brand(s) at distributor and customer-facing (trade) events or trainings with education, including quality standards and occasional media appearances
Quality. Own brand quality standards and impart draft systems expertise, including but not limited to hands on draft equipment diagnosis and troubleshooting
Mentorship. Mentor agency ambassadors and client sales organizations in brand knowledge and quality expertise, instilling and developing a passion for the industry
Content Development. Collaborate in developing educational and training content in support of internal (agency & client) and external (customer/trade & distributor) audiences
Cultivate Opportunities. As industry influencers, seek out opportunities within the territories for brand engagement and noted members of industry communities
Legal & Compliance. Maintain all legal & marketing code guidelines
Agency Accountabilities. Complete accurate and timely management including:
Administrative tasks, budget tracking, and expense management
Delivery of individual KPIs and program activities
Participation in all internal meetings and training initiatives
What Success Looks Like:
Performance growth (exceeding goals) against designated KPIs
Delivery of program activities in alignment with client goals
Strong agency visibility for program team at client and within agency
High rate of positive feedback from attendees of educational engagements and added value within the designated territory
Continued expansion of educational knowledge and technical skillsets
Positive 360º feedback from manager and client partners
The physical demands of this role require the following:
Must be able to regularly lift, carry, push, and/or pull items weighing at least 15 pounds and up to 50 pounds.
Must be able to perform physical tasks associated with the role, including moving materials, equipment, and supplies as needed.
Ability to stand, walk, bend, stoop, reach, and perform repetitive motions for extended periods as required by the position.
The above is not a complete listing of all miscellaneous, incidental, or similar duties which may be required from day to day
Qualifications
College degree (4-year) or B.A./B.S. equivalent with focus on Communications, Marketing or Business
7-10 years of experience in the beer, spirits, or hospitality industry
Established network of industry professionals within the local market preferred
Experience representing bev-alc brands in a field-based role preferred
Excellent knowledge of bev-alc laws, regulations, and rules
Confident and outgoing with excellent personal presentation, communication skills, and the ability to tailor communication for a variety of environments
Deep understanding of market and industry trends
Strong budget management and business administration skills
Must have access to reliable transportation
Ability to work remotely with flexible hours, including nights and weekends
Travel requirements estimated at 20% of time
Manage administrative tasks with attention to meeting agency compliance guidelines and standards
Additional Information
The base compensation range for this job classification is between $100,000.00-$120,000.00 annually. The determination of what a specific employee in this job classification is paid depends on a number of factors, including, but not limited to, prior employment history/job-related skills and qualifications, length of service, brand program, and geographic location. This job classification is bonus-eligible, with bonus potential subject to applicable bonus plan terms and conditions.
This position offers incentive opportunities plus full benefits including Medical, Dental, Vision, 401k with match, PTO time and more!
Enthuse is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, citizenship, disability, genetics, pregnancy, protected veteran status or other characteristics protected by applicable federal, state, or local law.
Enthuse is committed to providing reasonable accommodations to qualified individuals with disabilities and for other reasons in the employment application and hiring process, in accordance with applicable law. To request an accommodation please contact [email protected].