Outpatient Lactation Consultant

POSITION SUMMARY:

The International Board Certified Lactation Consultant (IBCLC)/IBCLC in process RN exists to provide specialized clinical lactation support, counseling, and case management for patients within the Breastfeeding Medicine Clinic at Boston Medical Center. Operating under the supervision of the Nurse Manager, the role independently evaluates breastfeeding dyads, conducts co-visits with clinic providers, manages patient referrals, and supports departmental metrics, equity initiatives, and clinical education to optimize health outcomes and promote breastfeeding equity.

Position: Outpatient Lactation Consultant

Department: OB-GYN Clinic

Schedule: Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES: 

• Provides direct, specialized lactation support, counseling, and clinical management for complex cases in the outpatient OB/GYN setting and via telehealth, conducting comprehensive assessments of the breastfeeding dyad, identifying deviations from normal health parameters, formulating care plans, and providing hands-on guidance from immediate postpartum through extended nursing to optimize patient outcomes. [20%] 
• Partners with Breastfeeding Medicine providers during joint clinical sessions in-person and via telehealth by conducting pre- and post-feed weights, initial assessments, clinical history-taking, and immediate hands-on support, while recognizing adverse signs or acute clinical changes to intervene immediately and route emergency or complex medical needs to appropriate providers. [20%] 
• Manages all outpatient Breastfeeding Medicine incoming referrals by evaluating clinical complexity to triage cases appropriately between consultant and provider-level care, initiating proactive patient contact prior to scheduled visits to conduct history-taking, complete preliminary intake evaluations, and coordinate appointment scheduling. [20%] 
• Coordinates clinical administrative operations and programmatic support by managing referral triage and pre-visit scheduling, monitoring daily EMR inboxes and e-consult queues, maintaining supply inventory and quality control standards, tracking program metrics, resolving patient complaints, and participating in departmental governance to ensure efficient clinic workflows and compliance. [10%] 
• Designs, leads, and manages group lactation visits and educational programming for patients and families, delivering actionable health promotion, preventive education, and personalized guidance to empower families to participate actively in their care plans. [10%] 
• Supports Breastfeeding Equity Center and Breastfeeding Medicine clinic goals by participating in departmental and nursing committee meetings, monitoring key clinical metrics, and assisting with community-based planning to address local healthcare needs while evaluating clinic workflows and facility practices to ensure alignment with institutional standards and breastfeeding-friendly healthcare designation requirements. [10%] 
• Supervises and mentors medical, nursing, midwifery, and lactation trainees during clinical rotations and conducts administrative orientation and clinical education for medical and clinic staff to support standard operating procedures, prevent safety incidents, and foster multidisciplinary learning. [10%] 

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).  

Disclaimer: Percentages are approximations used for job evaluation purposes. Actual time spent on specific duties may fluctuate based on operational needs and department priorities 

JOB REQUIREMENTS

 REQUIRED EDUCATION AND EXPERIENCE: 

•  Bachelor’s degree in a healthcare or public health-related field required, along with 2 years of experience in a healthcare or public health setting.  
• Or equivalent combination of education and experience. 

 PREFERRED EDUCATION AND EXPERIENCE (If none, please enter “N/A”): 

•  Master’s degree in health care or public health related field 

 CERTIFICATIONS, LICENSES, REGISTRATIONS REQUIRED (If none, please enter “N/A”): 

• Registered Nurse (RN) license in the Commonwealth of Massachusetts. 
• International Board Certified Lactation Consultant (IBCLC) credential (required within 6 months of hire). 

 CERTIFICATIONS, LICENSES, REGISTRATIONS PREFERRED (If none, please enter “N/A”): 

•  N/A 

KNOWLEDGE, SKILLS & ABILITIES (KSAs) (If none, please enter “N/A”): 

• Ability to perform specialized assessments, clinical interventions, and therapy modifications based on patient history and evaluation in complex clinical situations. 

• Ability to deliver clinical information with consideration of mental, emotional, cultural, social, political, and physical factors. 

• Ability to identify health literacy levels and healthcare preferences of diverse patient dyads, including immigrant, refugee, non-English speaking, and other vulnerable groups. 

• Ability to identify and assess for language barriers and plan appropriate utilization of interpreter services. 

• Proficiency in Spanish or Haitian Creole. 

Nursingambout

Compensation Range:

$89,500.00- $130,000.00

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. 

NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans

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