Office Manager 1
$50k - $55k/yr
Senior
Bachelor's
Shelbyville, IL, USA
In PersonSaturday rotation and evening work are required; occasional travel may be required.
Finance & BankingRetail & Commercial Banking
About the job
Requirements
- Strong business acumen and the ability to understand banking operations, financial concepts, and organizational objectives.
- Leadership skills with the ability to coach, mentor, and develop associates while fostering a positive team environment.
- Effective decision-making abilities with sound judgment and adherence to company policies, procedures, and regulatory requirements.
- Strong financial aptitude and understanding of banking products, services, and operational processes.
- Ability to remain composed and productive while managing multiple priorities in a fast-paced environment.
- Accountability and professionalism in handling responsibilities, customer interactions, and confidential information.
- Verbal and written communication skills with the ability to interact effectively with customers, associates, and leadership.
- Customer-focused approach to serving internal and external customers.
- Relationship-building skills with the ability to establish and maintain partnerships with customers, community contacts, and business professionals.
- Problem-solving and analytical abilities with attention to detail and a proactive approach to resolving issues.
- Knowledge of risk management practices, regulatory compliance standards, and operational controls within the banking industry.
- Adaptability to change and ability to support process improvements and organizational initiatives.
- High school diploma or General Educational Development credential.
- Five or more years of direct banking experience.
- Ability to work weekends and evenings, including a Saturday rotation.
Responsibilities
- Manage the daily operations of the branch.
- Develop new deposit and loan business and expand current customer relationships to grow the banking center.
- Provide coaching, support, and training for branch personnel.
- Perform customer service transactions and duties.
- Manage customer concerns promptly and professionally.
- Maintain proficiency with banking products and services.
- Open new accounts for consumer and business customers.
- Discuss and assist business customers with Treasury Management services.
- Originate consumer loans.
- Cross-sell additional United Fidelity Bank services and products.
- Manage and track the branch referral program.
- Prepare or manage completion of branch reports.
- Supervise vault operations and procedures, conduct vault audits, and maintain predefined cash limits.
- Perform teller duties as needed.
- Oversee branch schedules.
- Identify and mitigate compliance, operational, financial, and reputational risks.
- Represent the organization positively and promote Community Reinvestment Act efforts in the community.
- Meet assigned individual and branch goals for deposit and loan growth, fee income and fee waivers, cash levels, and overages or shortages.
- Perform duties related to the Bank Secrecy Act under the guidance of the Bank Secrecy Act Officer.
- Work in a typical office or bank environment, including operating computers, phones, calculators, and other office equipment.
- Travel occasionally when required.
Desired Qualifications
- Bachelor's degree in a business-related discipline.
- Direct supervisory experience.
About the company
What United Fidelity Bank does: It is a community bank serving personal and business clients with a range of financial products, including personal and business banking, consumer lending, and mobile banking. How its products work: Customers use deposit accounts, loans, and a mobile banking app; the bank earns revenue from interest on loans and banking fees, and it supports customers through long-term relationships, with extensive ATM access via Allpoint, MoneyPass, and Alliance networks. How it differentiates from competitors: It emphasizes long-term relationships and tailored financial solutions for local communities, plus broad ATM accessibility and a focus on community needs. What its goal is: To enhance value for the local market by providing tailored financial solutions and by meeting community needs and surpassing expectations.
Company Size
201-500
Company Stage
Debt Financing
Total Funding
$48.8M
Headquarters
Evansville, Indiana
Founded
1931
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Simplify's Take
What believers are saying
- September 2025 CD rates and updated website show active retail deposit competition.
- Shaun Foster's Destin/Niceville hire expands business development in a growing Florida market.
- Dan Lee's credit-risk background strengthens underwriting while regulators scrutinize capital planning.
What critics are saying
- Fed and OCC orders constrain capital distributions, strategy, and board oversight through 2026.
- Donald Neel retired after 24 years, forcing leadership continuity under Dan Lee.
- If regulators reject remediation, the bank faces ongoing enforcement and growth limits.
What makes United Fidelity Bank unique
- 1931-founded Evansville bank with 22 offices and community-banking focus.
- Dan Lee became permanent CEO in July 2025 after chief credit officer role.
- Digital depositor franchise supports CDs, mobile banking, and regional relationship lending.
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