Revenue Operations Director
Posted on 4/4/2024
INACTIVE
Pantheon

201-500 employees

WebOps platform for efficient website management
Company Overview
Pantheon Platform is a WebOps platform that empowers developers, IT, and marketing teams to develop, test, and release website changes swiftly and reliably. With a cloud-native software, it provides a secure environment to manage a single website or thousands of websites across multiple teams, backed by 24/7 support. The company's competitive advantage lies in its ability to offer up to 99.99% uptime, seamless integrations with popular e-commerce platforms, and robust security measures, making it a trusted choice for large brands and organizations across various industries.
Consulting
Education

Company Stage

Series E

Total Funding

$198.8M

Founded

2010

Headquarters

San Francisco, California

Growth & Insights
Headcount

6 month growth

-2%

1 year growth

-16%

2 year growth

-9%
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Agile
Salesforce
CategoriesNew
Operations & Logistics
Requirements
  • At least five years of experience in a Revenue Operations and/or Customer Strategy role
  • Strong organizational, operational, and analytical skills
  • Experience in creating and sustaining relationships with both technical and non-technical audiences
  • Knowledge of Salesforce product and platform features, reporting capabilities, and best use
  • Project Management and Agile methodologies
Responsibilities
  • Developing a scalable approach to delivering strong retention and expansion outcomes for Pantheon
  • Responsible for driving Customer operations, Customer strategy, and process improvement initiatives
  • Drive technology improvements, enhance efficiency, and develop tools that allow our business & systems to scale, optimize revenue, and improve the customer experience
  • Research, develop use cases, support requirements development, and partner closely with technology teams to build and implement systems and processes
  • Make recommendations to improve retention and expansion outcomes by leading consultative engagements with business stakeholders on business goals, challenges, and data needed to support the strategic vision for the Customer Org