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National Veterinary Associates

Provides veterinary network, partnerships, and resources

Veterinary Receptionist

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeOcala, FL, USAIn-person

About the Job

Requirements

  • Customer service experience or front desk experience is preferred, ideally in a veterinary or medical setting.
  • Strong communication skills and a friendly, professional, and empathetic approach are needed for serving as the first point of contact for clients.
  • Organization and multitasking skills are needed to manage appointments, phone calls, and records.
  • The role requires working collaboratively with veterinary professionals.
  • A passion for animals and a desire to help pet owners are expected.

Responsibilities

  • Greet clients and their pets warmly and compassionately, creating a welcoming environment.
  • Manage phone calls, schedule appointments, and check clients in and out.
  • Assist with patient records, update information, and process payments.
  • Maintain a clean and organized front desk and waiting area.
  • Work with the veterinary team to support smooth clinic operations.
  • Provide clients with information about services, treatments, and care instructions.

Desired Qualifications

  • Customer service or front desk experience, ideally in a veterinary or medical setting.

About the Company

National Veterinary Associates

Provides veterinary network, partnerships, and resources

NVA (National Veterinary Associates) builds a network of animal hospitals and pet resorts by partnering with veterinary practices. It provides these partners with support, resources, and access to a shared knowledge base to improve day-to-day operations, veterinary care, and animal welfare. The way it works is through partnerships: practices join the network and use the collective tools, training, and services to run their clinics more efficiently while keeping their own culture. This makes NVA different from competitors by leveraging a large, connected community that emphasizes collaboration, shared expertise, and sustainable growth across many clinics and facilities, rather than competing in isolation. The company’s goal is to raise the standard of care in veterinary medicine and pet care by enabling more practices to grow, share knowledge, and deliver better outcomes for animals and their owners.

Company size
1,001-5,000
Company stage
Growth Equity (Non-Venture Capital)
Total funding
$128M
Headquarters
Agoura Hills, CA
Founded
1996

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