SolarWinds

IT infrastructure management and observability software

Revenue Operations Analyst

Sales OperationsUpdated on Nov 13

Full-timeAustin, TX, USANo salary listedIn-person

About the Job

Requirements

At least 5 years of experience in Revenue Operations, Sales Operations, Business Operations, or a related go-to-market support role.
Hands-on experience with Salesforce, including navigation, reporting, troubleshooting, and basic data management.
Hands-on experience with Tableau and Salesforce.
Strong organizational skills and the ability to manage multiple requests efficiently.
Excellent communication skills and a customer-focused mindset.
Comfort working in a fast-paced, high-volume operational environment.

Responsibilities

Handle ad hoc operational requests for go-to-market teams, including reporting updates, data corrections, and process clarifications.
Perform routine data hygiene tasks, monitor system health, and ensure clean, accurate, and actionable data.
Partner with Sales, Marketing, Customer Success, and Finance to solve problems and improve processes.
Update standard operating procedures, maintain knowledge base articles, and suggest improvements to reduce recurring issues.
Assist with weekly, monthly, and quarterly reporting, forecasting, and pipeline reviews.
Lead end-to-end operational analytics in collaboration with sales, finance, and customer success functions to drive decision-making.
Build and maintain executive dashboards and key performance indicator reporting, creating executive views in Tableau for real-time visibility into pipeline health and revenue performance.
Develop advanced Excel models for strategic planning and business reviews.
Optimize Salesforce data structure and reporting to support go-to-market forecast accuracy and sales productivity metrics.
Automate recurring reporting to improve processes and data integrity across systems.
Create standardized reporting frameworks to ensure consistency, governance, and audit readiness.
Present insights and recommendations to senior leadership, supporting the go-to-market organization and influencing strategic initiatives.

Desired Qualifications

Experience with go-to-market tools such as Outreach, ZoomInfo, Clari, Gong, Marketo/Pardot, Gainsight, or Salesforce.
Experience with ticketing systems such as Zendesk, Jira, or ServiceNow.
Proficiency in Excel or Google Sheets for data analysis and cleanup.
Familiarity with SaaS go-to-market processes, including lead routing, opportunity stages, and renewals.

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.

The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!

Summary:
SolarWinds is seeking a Revenue Operations Analyst to join our team. In this role, you will leverage your Salesforce expertise and business acumen to design scalable processes, enhance operational efficiency, and enable data-driven decisions across our global go-to-market teams. You will collaborate closely with BizApps, GTM Organization, and Sales Operations & Finance to streamline operations, improve visibility, and ensure our systems support predictable, sustainable growth.

Responsibilities:

Support GTM Teams: Handle ad hoc operational requests, including reporting updates, data corrections, and process clarifications.
Maintain Data Quality: Perform routine data hygiene tasks, monitor system health, and ensure clean, accurate, and actionable data.
Enable Cross-Functional Collaboration: Partner with Sales, Marketing, Customer Success, and Finance to solve problems and improve processes.
Document & Improve Processes: Update SOPs, maintain knowledge base articles, and suggest improvements to reduce recurring issues.
Support Operational Rhythms: Assist with weekly, monthly, and quarterly reporting, forecasting, and pipeline reviews.
Lead end-to-end operational analytics: Collaborate across sales, finance, and customer success functions to drive decision-making.
Build and maintain executive dashboards and KPI reporting: Create executive views in Tableau for real-time visibility into pipeline health and revenue performance.
Develop advanced Excel models for strategic planning and business reviews.
Optimize Salesforce data structure and reporting to support GTM forecast accuracy and sales productivity metrics.
Automate recurring reporting to improve processes and data integrity across systems.
Create standardized reporting frameworks to ensure consistency, governance, and audit readiness.
Present insights and recommendations to senior leadership, supporting GTM organization and influencing strategic initiatives.

Required Skills:

5+ years in Revenue Operations, Sales Operations, Business Operations, or a related GTM support role.
Hands-on experience with Salesforce, including navigation, reporting, troubleshooting, and basic data management.
Hands-on experience with Tableau and Salesforce
Strong organizational skills with the ability to manage multiple requests efficiently.
Excellent communication skills and a customer-focused mindset.
Comfort in a fast-paced, high-volume operational environment.

Preferred Skills:

Experience with GTM tools such as Outreach, ZoomInfo, Clari, Gong, Marketo/Pardot, Gainsight, or Salesforce
Experience with ticketing systems like Zendesk, Jira, or ServiceNow.
Proficiency in Excel or Google Sheets for data analysis and cleanup.
Familiarity with SaaS GTM processes, including lead routing, opportunity stages, and renewals

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice

About the Company

SolarWinds

IT infrastructure management and observability software

SolarWinds provides IT management and observability software that helps organizations monitor and manage their networks, systems, databases, and applications across on-premises, cloud, and hybrid environments. Its SolarWinds Platform collects performance data from devices and services and presents dashboards, alerts, and automated workflows to detect issues and guide resolutions. It differentiates itself with a single, unified platform that spans network, systems, apps, and IT service management, with strong multi-cloud support and a broad partner ecosystem. Its goal is to help IT teams and MSPs prevent outages, optimize performance, and maintain security and compliance across large, diverse environments.

Company size: 1,001-5,000
Company stage: IPO
Headquarters: Austin, TX
Founded: 1999

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