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Kroll

Global risk management and investigations consulting

Expert Engagement and Research Associate

Business OperationsUpdated on Nov 11
Full-timeLondon, UKNo salary listed

About the Job

Requirements

  • A minimum of two years of relevant experience in professional services, research, consulting, disputes, communications, operations, or a comparable environment is required.
  • A minimum of a bachelor's degree is required, with a writing-intensive discipline such as the humanities preferred but not essential; equivalent evidence of experience with analytical ability is accepted.
  • Exceptional writing and editing skills, demonstrated by producing concise, accurate, well-structured work for demanding readers, are required.
  • Intellectual curiosity about engineering and science and confidence in learning unfamiliar technical subjects without claiming expertise are required.
  • Rigorous research and analytical skills, including synthesising technical, commercial, and case information into clear written advice, are required.
  • Strong organisation and meticulousness are required to track concurrent requests, deadlines, records, and follow-up actions reliably.
  • Professional confidence when working with senior experts, counsel, clients, and colleagues across practices and regions is required.
  • Sound judgment, discretion, initiative, and ownership of detailed operational work and broader practice-building tasks are required.

Responsibilities

  • Coordinate onboarding, administration, and ongoing management of independent experts, serving as a primary point of contact and maintaining accurate records of contracts, conflicts of interest, availability, rates, access status, and technical discipline.
  • Identify, approach, evaluate, and cultivate relationships with potential experts globally across priority engineering and scientific disciplines, and identify strong candidates when the practice has a capability gap.
  • Write, edit, and review credentials, proposals, expert biographies, briefing notes, technical reports, presentations, and marketing materials, ensuring complex technical concepts are understandable to non-technical audiences.
  • Coordinate conflict and independence checks, engagement documentation, IT access, vendor setup, and related compliance and operational requirements with internal teams.
  • Respond to expert-search requests by clarifying technical needs, preparing shortlists, checking availability, and arranging discussions with suitable candidates.
  • Support Sector Leaders and case teams with engagement logistics, budgets, time and invoice administration, document management, and progress tracking.
  • Maintain dashboards and records for the expert pipeline, active appointments, revenue, gross profit, referrals, and cross-practice opportunities.
  • Support client and counsel outreach, publications, events, and referrals between the Technical Experts practice and delay, quantum, and investigations teams.
  • Provide research, analysis, report review, and defined administrative support to technical expert, delay, and quantum engagements, including selected billable work where appropriate.
  • Develop an understanding of legal, procedural, and expert witness requirements, and recognise when additional guidance or input is required.

Desired Qualifications

  • A writing-intensive degree discipline, such as the humanities, is preferred but not essential.

About the Company

Kroll

Global risk management and investigations consulting

Preparing summary

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
1932

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