Guest Relations Agent
All Accor
Guest Relations Agent
All Accor
Global hotel management, franchising, loyalty program
This position enhances the guest experience by delivering personalized and anticipatory service to
all guests, VIPs, and ALL Members. The Guest Relations Agent ensures smooth coordination across
departments, supports Front Office operations, and upholds Swissôtel and Accor service standards
throughout the guest journey—from arrival to departure
Knowledge and Experience
What’s in it for you
Be part of Accor, a global hospitality leader, with access to world-class learning, development, and career mobility across brands and regions.
Work in a premium hotel setting with a strong focus on innovation, culinary excellence, and elevated guest experiences.
Enjoy competitive benefits, recognition programs, and opportunities to grow your leadership capability.
Contribute to Corporate Social Responsibility initiatives, including sustainability, community engagement, and responsible hospitality practices.
Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.
Explore more opportunities at All Accor