Full-Time

Director – Head of User Experience and Product Design

Confirmed live in the last 24 hours

Minted

Minted

501-1,000 employees

Online marketplace for independent artists' designs

Design
Consumer Goods

Compensation Overview

$208k - $273kAnnually

+ Annual Performance Bonus + Stock Options

Senior, Expert

San Francisco, CA, USA

Position requires onsite presence in San Francisco.

Category
Product & UX/UI Design
UI/UX & Design
Required Skills
UI/UX Design
Information Architecture
Requirements
  • A Bachelor’s or Graduate degree in user experience, design, or other related field
  • 10+ years experience in user experience and design with expert knowledge of mobile and web design principles, information architecture, user-centered design and design thinking.
  • 7+ years management experience with a track record of hiring and developing strong individual contributor UX and UI designers & researchers
  • Innate understanding of consumer-focused digital experiences across site, mobile, and in-store represented by direct experience in omni-channel retail e-commerce
  • Strong retail insights and an understanding of how and why consumers use Minted products, informed by a personal passion for shopping or collecting design or fashion goods
  • A clean, polished design aesthetic coupled with a passion for pixel perfection, consistency, and usability
  • Appreciation of standards; proven methods and tools to enforce brand identity and consistency across all projects
  • A portfolio showcasing a proven track record in creating consumer-focused UX that solves complex design problems providing impact to customers and the business
  • An ability to prioritize in a fast paced environment and meet changing deadlines and priorities on multiple simultaneous projects
  • Deep experience designing and building organizational structure, systems, and processes to scale the UX function, in a large (1000+ employees) consumer internet company
Responsibilities
  • Define Minted’s overall UX strategy and vision for a world-class mobile and desktop experience ensuring that it is tightly aligned with Minted’s broader omni-channel brand and product strategy
  • Articulate and evangelize your vision, translating into an actionable roadmap that you drive in collaboration with cross-functional partners in Brand, Product Marketing, PM, and Eng
  • Design, document and evangelize a cohesive set of design principles, patterns, and guidelines that can be utilized everywhere to ensure consistency of experience
  • Articulate a strong rationale for these guidelines and partner with the PM and Engineering teams to ensure adoption of a robust and flexible Design System and Component Library
  • Know our customer and represent her needs and her voice in the product and user experience design process
  • Influence and mentor across the organization, focusing on coaching and developing cross-functional partners, brand marketing and product designers, product managers, engineers, and QA on UX best practices
  • Review all UX design created by the UX team and outside vendors to ensure intuitive UX, achievement of business goals and consistency with UX and usability guidelines
  • Develop and design an effective organizational structure reflecting ownership and responsibilities for the User Experience team that scales with Minted’s growing business
  • Recruit, hire, manage and mentor top digital UX and UI designers on the team
  • Develop high quality standards with design firms and independent contractors to have a “bench” of resources to support flexing as needed against projects
  • Define UX and UI processes with key measurable metrics that achieve both quality and rapid time to market; partner with other departments to optimize and improve efficiencies across teams

Minted is an online marketplace that connects independent artists with customers looking for unique and high-quality designs. The platform offers a variety of products, including holiday cards, personalized stationery, art prints, gift wrap, and home decor items. Minted operates using a crowdsourcing model where artists submit their designs to a Design Challenge, and customers, along with other artists, vote on their favorites. The winning designs are produced and sold by Minted, allowing for a constantly updated selection of customer-approved products while supporting independent artists. Minted also has a membership program called Minted More, which offers discounts and exclusive access to products. Additionally, the company enhances the customer experience with services like free recipient addressing and high-quality printing options, setting it apart from other online retailers.

Company Stage

Series E

Total Funding

$289M

Headquarters

San Francisco, California

Founded

2007

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Minted's partnership with DoorDash taps into the convenience trend for younger consumers.
  • Collaborations with brands like The Met enhance Minted's brand prestige and customer reach.
  • The rise of hybrid events boosts demand for Minted's digital invitations and stationery.

What critics are saying

  • Increased competition from online marketplaces may dilute Minted's market share.
  • AI-generated art tools challenge Minted's crowdsourcing model for unique designs.
  • Supply chain disruptions in paper and printing could affect Minted's product delivery.

What makes Minted unique

  • Minted uses crowdsourcing to curate unique, customer-approved designs from independent artists.
  • The company offers a membership program, Minted More, for exclusive discounts and products.
  • Minted provides value-added services like free recipient addressing and high-quality printing options.

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