Full-Time

Director – Head of User Experience and Product Design

Confirmed live in the last 24 hours

Minted

Minted

501-1,000 employees

Online marketplace for independent artists' designs

Design
Consumer Goods

Compensation Overview

$208k - $273kAnnually

+ Annual Performance Bonus + Stock Options

Senior, Expert

San Francisco, CA, USA

The position is onsite.

Category
Product & UX/UI Design
UI/UX & Design
Required Skills
UI/UX Design
Information Architecture

You match the following Minted's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • A Bachelor’s or Graduate degree in user experience, design, or other related field
  • 10+ years experience in user experience and design with expert knowledge of mobile and web design principles, information architecture, user-centered design and design thinking.
  • 7+ years management experience with a track record of hiring and developing strong individual contributor UX and UI designers & researchers
  • Innate understanding of consumer-focused digital experiences across site, mobile, and in-store represented by direct experience in omni-channel retail e-commerce
  • Strong retail insights and an understanding of how and why consumers use Minted products, informed by a personal passion for shopping or collecting design or fashion goods
  • A clean, polished design aesthetic coupled with a passion for pixel perfection, consistency, and usability
  • Appreciation of standards; proven methods and tools to enforce brand identity and consistency across all projects
  • A portfolio showcasing a proven track record in creating consumer-focused UX that solves complex design problems providing impact to customers and the business
  • An ability to prioritize in a fast paced environment and meet changing deadlines and priorities on multiple simultaneous projects
  • Deep experience designing and building organizational structure, systems, and processes to scale the UX function, in a large (1000+ employees) consumer internet company
Responsibilities
  • Define Minted’s overall UX strategy and vision for a world-class mobile and desktop experience ensuring that it is tightly aligned with Minted’s broader omni-channel brand and product strategy
  • Articulate and evangelize your vision, translating into an actionable roadmap that you drive in collaboration with cross-functional partners in Brand, Product Marketing, PM, and Eng
  • Design, document and evangelize a cohesive set of design principles, patterns, and guidelines that can be utilized everywhere to ensure consistency of experience
  • Articulate a strong rationale for these guidelines and partner with the PM and Engineering teams to ensure adoption of a robust and flexible Design System and Component Library
  • Know our customer and represent her needs and her voice in the product and user experience design process
  • Influence and mentor across the organization, focusing on coaching and developing cross-functional partners, brand marketing and product designers, product managers, engineers, and QA on UX best practices
  • Review all UX design created by the UX team and outside vendors to ensure intuitive UX, achievement of business goals and consistency with UX and usability guidelines
  • Develop and design an effective organizational structure reflecting ownership and responsibilities for the User Experience team that scales with Minted’s growing business
  • Recruit, hire, manage and mentor top digital UX and UI designers on the team
  • Develop high quality standards with design firms and independent contractors to have a “bench” of resources to support flexing as needed against projects
  • Define UX and UI processes with key measurable metrics that achieve both quality and rapid time to market; partner with other departments to optimize and improve efficiencies across teams

Minted is an online marketplace that connects independent artists with customers looking for unique designs. It offers a variety of products, including holiday cards, personalized stationery, art prints, gift wrap, and home decor. The company uses a crowdsourcing model where artists submit their designs to a Design Challenge platform, and customers vote on their favorites. The winning designs are produced and sold by Minted, allowing for a constantly updated selection of customer-approved products while supporting artists. Minted also has a membership program, Minted More, which provides discounts and exclusive access to products. Additionally, it enhances customer experience with services like free recipient addressing and high-quality printing options, setting it apart from other online retailers.

Company Stage

Series E

Total Funding

$289M

Headquarters

San Francisco, California

Founded

2007

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

-1%
Simplify Jobs

Simplify's Take

What believers are saying

  • Minted's partnership with DoorDash taps into the convenience trend for younger consumers.
  • Collaborations with brands like The Met enhance Minted's brand prestige and customer reach.
  • The rise of hybrid events boosts demand for Minted's digital invitations and stationery.

What critics are saying

  • Increased competition from online marketplaces may dilute Minted's market share.
  • AI-generated art tools challenge Minted's crowdsourcing model for unique designs.
  • Supply chain disruptions in paper and printing could affect Minted's product delivery.

What makes Minted unique

  • Minted uses crowdsourcing to curate unique, customer-approved designs from independent artists.
  • The company offers a membership program, Minted More, for exclusive discounts and products.
  • Minted provides value-added services like free recipient addressing and high-quality printing options.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Paid Parental Leave

Unlimited Paid Time Off

Employer Funded Health Savings Account

Monthly Gym/Wellness Reimbursement

Employer Funded Commuter Benefits

Employee Discount

Friends and Family Discount

Stock Options

Mental Health Support