NOV

Global oilfield equipment and services provider

Customer Service Coordinator

Logistics & TransportationConfirmed live in the last 24 hours

Full-timeSingaporeNo salary listedIn-person

About the Job

Requirements

A minimum diploma is required.
Approximately three years of relevant work experience is required.
Proficiency in Microsoft Office, including Excel and Word, is required.
Strong interpersonal and communication skills are required.
Ability to adapt to changing priorities and work spontaneously is required.
Ability to work as part of a team with minimal supervision is required.
Attention to detail and strong organizational abilities are required.
A customer-focused mindset and problem-solving orientation are required.
Ability to manage multiple tasks and meet deadlines is required.

Responsibilities

Act as the central hub for sales-related activities, handling enquiries, quotations, order entry, and project coordination.
Work closely with customers and internal teams to verify purchase orders, process and manage orders, and ensure a seamless experience from quote to delivery.
Process enquiries, quotations, orders, and shipments accurately and in a timely manner.
Verify purchase orders against quotations and validate material and service orders.
Liaise with customers to confirm schedules and follow up on payments, bank guarantees, and letters of credit.
Coordinate with internal departments to process orders and obtain necessary details for quotations.
Enter sales orders, issue Field Service orders, and generate order acknowledgements and proforma invoices.
Prepare and send supporting billing documents for service orders.
File all customer-related documents according to company procedures.
Follow up on actions required to meet customer requirements.
Perform other duties as assigned by management.

Desired Qualifications

Knowledge of Syteline ERP is an advantage.

The Customer Service Coordinator will act as the central hub for all sales‑related activities, handling enquiries, quotations, order entry, and project coordination. You will work closely with customers and internal teams to verify purchase orders, processing & managing orders, ensuring a seamless experience from quote to delivery.

Minimum Diploma (fresh graduates welcome)
Approximately 3 years of relevant work experience
Proficient in Microsoft Office (Excel, Word)
Knowledge of Syteline ERP is an advantage
Strong interpersonal and communication skills
Ability to work spontaneously and adapt to changing priorities
Team player capable of operating with minimal supervision
Attention to detail and strong organizational abilities
Customer‑focused mindset with problem‑solving orientation
Ability to manage multiple tasks and meet deadlines

Process enquiries, quotations, orders and shipments accurately and timely
Verify purchase orders against quotations and validate material/service orders
Liaise with customers to confirm schedules and follow up on payments, BG and LC matters
Coordinate with internal departments for order processing and obtain necessary details for quotes
Enter sales orders, issue Field Service order, and generate order acknowledgements/proforma invoices
Prepare and send supporting billing documents for service orders
File all customer‑related documents according to company procedures
Follow up on actions required to meet customer requirements
Perform any other duties as assigned by management

About the Company

NOV

Global oilfield equipment and services provider

NOV Inc. provides equipment, technology, and services for the upstream oil and gas industry, designing, manufacturing, and selling drilling and production systems along with oilfield services and supply-chain solutions. Its offerings span complete drilling and production solutions and composite piping through Fiber Glass Systems to support safe, efficient operations and energy-transition projects. With a presence in over 500 locations on six continents, NOV differentiates itself by delivering integrated fabrication, equipment, services, and supply-chain capabilities across regions and markets, including renewables and industrial sectors. Its goal is to help operators run safer, more efficient, and more reliable upstream projects while expanding into energy-transition and other industrial markets.

Company size: 10,001+
Company stage: IPO
Headquarters: Houston, TX
Founded: 1841

Recently Posted Jobs

Explore more opportunities at NOV

See more jobs