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SQLI

Digital transformation consulting and managed services

Delivery Excellence Manager

Program ManagementConfirmed live in the last 24 hours
Full-timeRabat, MoroccoNo salary listedIn-person

About the Job

Requirements

  • A Bac+5 diploma from an engineering school or equivalent.
  • At least 12 years of experience, including at least 6 years in project and program management.
  • Strong command of project management methodologies.
  • Good command of software engineering practices.
  • A strong technical background, ideally including experience in development or integration of IT solutions.
  • Excellent written and spoken communication and good command of English.
  • Good command of Office suites and Atlassian tools, including Jira and Confluence.
  • Analytical thinking and creativity in finding solutions.
  • Rigor, organizational skills, and a methodical approach.
  • Ability to work in different contexts and manage several projects in parallel.
  • Interpersonal skills, including relationship-building, teamwork, facilitation, and listening.

Responsibilities

  • Ensure the application of project management and software engineering best practices across supervised projects and programs.
  • Ensure compliance with SQLI standards covering commitments, quality, costs, deadlines, client satisfaction, and compliance.
  • Validate pre-sales delivery arrangements to ensure alignment with client and group needs, and actively participate in decision-making forums.
  • Oversee delivery activities, provide methodological support, monitor the implementation of KPI dashboards, control finances, and review risks.
  • Coach and support project managers and project directors in their assignments, and participate in their training.
  • Conduct regular project reviews to verify compliance with project management and software engineering best practices.
  • Oversee continuous-improvement plans for projects and service centers, and participate in project reviews.
  • Participate in client and internal steering committees and lead internal and external arbitration meetings.
  • Organize follow-up meetings with project managers and project directors, and report activities to the Head of Delivery for SQLI Morocco.
  • Facilitate the community of practice, contribute to SQLI's delivery-practices framework, and strengthen adoption of the framework and tools across the organization.
  • Maintain client contact during key phases and escalations, and facilitate client workshops.

Desired Qualifications

  • Experience in software development or IT solution integration.

About the Company

SQLI

Digital transformation consulting and managed services

SQLI Digital Experience helps international brands grow digital business value by providing consulting, implementation, and managed services in digital transformation. It combines technology, proven methodologies, skilled teams, and creativity to deliver customer experiences that engage users across channels. The company serves major brands such as Carlsberg and AG Insurance and works in AI, e-commerce, digital marketing, and customer experience management. Dating back to the 1990s, SQLI differentiates itself with end-to-end capabilities from strategy to ongoing managed services and a mix of technical and creative expertise to drive measurable results, aiming to help clients adapt to new technologies and customer needs while turning digital opportunities into sustainable value.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Saint-Denis-en-Val, France
Founded
1990

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