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PENN Entertainment

Operates casinos, racetracks, and online betting

Assistant Restaurant Manager

Food & Beverage Operations ManagementUpdated on Nov 12
Full-timeBlack Hawk, CO, USAIn-person

About the Job

Requirements

  • Three years of food experience.
  • One year of supervisory experience.
  • Bachelor’s degree preferred.
  • Strong customer service skills.
  • Good verbal and written communication skills.
  • Comprehensive food knowledge, including profit and loss statements, cost control, training, inventory control, and sanitation.
  • Familiarity with the menu, including the wine and drink list.
  • Strong organization skills.

Responsibilities

  • Assist in controlling labor costs for the restaurant.
  • Assign stations and job duties.
  • Greet and seat guests and ensure proper service.
  • Assist in training employees.
  • Maintain open communication among all personnel working in the dining room.
  • Act as manager in the absence of the Restaurant Manager.
  • Understand and demonstrate management’s point of view.
  • Ensure employee safety.
  • Maintain the cleanliness of side stations, tableware, floors, salt and pepper, sugar, and related items.
  • Encourage teamwork in the department.
  • Coach and counsel employees who are not meeting standards, and terminate them when necessary.
  • Treat everyone with care, dignity, fairness, respect, and recognition.
  • Visit with guests for a minimum of five minutes every hour.
  • Ensure all team members know and adhere to Penn Entertainment, JINYA Ramen, and property service standards.
  • Execute and share all Food and Beverage Department policies and procedures.

Desired Qualifications

  • Friendly and outgoing demeanor.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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