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Kaiser Permanente

Integrated healthcare provider and payer platform

Medical Assistant - Primary Care

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeSeattle, WA, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or General Education Development credential is required.
  • Graduation from an accredited medical assistant program before the start date or transfer is required, or equivalent military experience with the ability to obtain an MA-I credential before the start date.
  • An Interim Medical Assistant Certificate in Washington is required at hire, or a Medical Assistant Certificate in Washington is required at hire.
  • A Medical Assistant Certificate in Washington must be obtained within 12 months of hire.
  • Basic Life Support certification is required at hire.
  • If hired as MA-I, the employee must obtain MA-C before the MA-I credential expires.
  • Knowledge and skills listed in the Kaiser Foundation Health Plan of Washington Medical Assistant Competencies/Skills Inventory are required.

Responsibilities

  • Collect selected data about patients’ health status; determine the purpose of the visit and patients’ concerns and educational or physical needs; check and record vital signs and pertinent information in the medical record; recognize urgent or emergent situations and refer them promptly to a physician or nurse; contribute information to the nursing plan of care; and implement that plan safely and completely within role and team specifications.
  • Communicate with patients in an attentive and individualized manner; coordinate and facilitate patient care; work with team members to complete the workload; recognize and report evident psychosocial, cultural, or emotional needs; verify patients’ understanding of the visit purpose; orient patients and their families or significant others to care-team members, available services, and access methods; participate in orienting new consumers to organizational policies and procedures; and uphold the Consumer Bill of Rights and Responsibilities.
  • Provide patient and family or significant-other instruction according to the professional provider’s educational plan and the patient’s learning needs and nursing plan of care; encourage adherence to therapeutic and medical regimens; provide age-, sex-, and health-status-appropriate preventive-care information under provider direction; use available health-education resources; and reinforce the plan to improve general health status.
  • Accurately document selected patient history, observations, and procedures in accordance with documentation standards; provide a safe, comfortable, and private patient environment; follow safety standards and infection-control policies and procedures.
  • Take responsibility and accountability for practice, continued growth, and self-evaluation; identify learning needs and participate in education to address them; participate in staff orientation and student education; participate with managers in self and colleague/team performance-review processes; and maintain an appearance consistent with the current dress-code policy.

Desired Qualifications

  • One year of medical assistant experience is preferred.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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