Warehouse Systems & Process Specialist

GROW WITH QUIVO

Our Operations Excellence Team is growing! We are looking for a motivated Warehouse Systems & Process Specialist to join our headquarters in 1100 Vienna on a full-time basis (38.5 hours per week). In this role, you will work at the intersection of warehouse operations and technology, supporting our warehouses in their daily operations while helping to continuously improve our processes and Warehouse Management System (WMS).

From day one, you will collaborate closely with our Operations and IT teams, support warehouse employees, maintain process documentation, and contribute to the successful rollout of new operational processes. As you grow into the role, you will take ownership of translating operational needs into WMS requirements, testing new system features, and helping shape the future of our warehouse operations.

If you are passionate about logistics, enjoy solving operational challenges, and are eager to grow in a fast-paced, technology-driven environment, we'd love to hear from you.

YOUR ROLE IN THE BRAND

During onboarding

• Support our warehouse teams in their day-to-day operations by answering questions related to warehouse processes and the Warehouse Management System (WMS), identifying process improvement opportunities, troubleshooting operational issues, and ensuring that standard procedures are consistently applied across all warehouse locations.
• Maintain internal process documentation and our knowledge base:
  • Write knowledge base articles for warehouse and fulfilment processes, including documenting new or changed workflows as they are rolled out
  • Review existing articles for accuracy and update anything outdated
• Train warehouse employees on new operational processes, including:
  • Mobile Scanner workflows
  • Workstation processes
  • Warehouse Management System (WMS)
  • Physical warehouse flows (Inbound, Outbound and Returns)
• Act as the first point of contact for process-related questions from warehouse teams

After onboarding

• Analyze operational challenges and identify opportunities for process improvements
• Define business requirements for new warehouse processes within the WMS
• Collaborate closely with our IT team to design and implement new system functionalities
• Test newly developed WMS features and workstation mobile applications before rollout
• Support successful implementation of new processes across our warehouse network
• Continuously improve operational standards and documentation

THAT’S WHY WE ARE AFTER YOU

Must-have

• Bachelor's or Master's degree in Logistics, Supply Chain Management, Operations Management or a related field
• Strong understanding of warehouse operations and logistics processes
• Excellent English communication skills (German at B1 level is sufficient)
• Strong communication skills
• Analytical mindset and willingness to solve operational problems
• Willingness to travel regularly to our warehouses in Austria

Nice-to-have

• Experience with Jira and Confluence
• Experience with ERP or Warehouse Management Systems (e.g. Microsoft Dynamics NAV, SAP or similar)
• Good analytical skills using Excel and/or Tableau

What you'll bring

• Curiosity and a willingness to learn
• A structured and solution-oriented way of working
• Interest in both operational processes and technology
• Strong organizational and communication skills
• The ability to work across Operations and IT teams
• A hands-on mindset and willingness to dive into warehouse operations

WHAT WE OFFER

• A fantastic team: with us, you're not just part of the company, but part of a community that works together, inspires and supports each other. Seriously, our team spirit is unique!
• Independent work and further development: You take responsibility for your area and have the freedom to continuously develop it. With us, you can contribute and implement your ideas!
• Flexible working environment: Whether you prefer to work in the modern Austrian Headquarter office at Vienna Central Station from home- you decide where you are most productive. We offer you the flexibility you need based on our Home Office Regulation.
• Progress: Work in a modern environment equipped with advanced facilities and technology. 
• Office equipment: We also offer you the opportunity to use meeting rooms for discussions or collaboration. At our Headquarter in Austria we additionally offer phone boxes so that you can make undisturbed calls and concentrate fully on your tasks.
• Part of an international scale-up: Our flat hierarchies promote open and transparent communication, which enables you to contribute ideas and make decisions quickly.
• Creating memories together: In our corporate culture, team events are more than just an opportunity to celebrate. They play a crucial role in strengthening cohesion and promoting dialogue. Through joint activities, we create unforgettable memories that go beyond everyday working life. 
• Open and respectful feedback culture: We promote continuous learning and give you the opportunity to develop personally. Through regular discussions and constructive feedback, we create an environment in which everyone actively contributes to improvement and joint success.
• Thorough onboarding: We will provide you with a comprehensive introduction to your new area of responsibility so that you are well prepared right from the start.
• Attractive training and development opportunities: Your personal and professional development is important to us. For this reason, we foster a culture in which further development is also encouraged. We offer you the opportunity to continue learning at your own pace and expand your skills with our Quivo Academy. 
• Employee discounts: Benefit from exclusive discounts that not only benefit you on the job, but also in your everyday life.
• Free drinks & snacks: coffee, tea, water or would you prefer sweets to boost your blood sugar levels and keep you fit for the next meeting? Take what you need!
• No dress code: Come as you are - with us you can be who you are! 

For this position we offer an attractive and performance-related gross monthly salary, which is based on professional experience and existing qualifications. The minimum salary according to the collective agreement is EUR 2.738,10 gross per month on a full-time basis.

We reserve the right to close this position if a large number of applications are received.

At Quivo, you can expect a steep learning curve and meaningful responsibility from day one. You will work closely with our Operations, Product, and IT teams, giving you the opportunity to actively shape the warehouse processes that power our daily business. We offer a modern, technology-driven logistics environment where innovation and continuous improvement are part of our everyday work. As we continue to grow, you'll have excellent opportunities for professional development and long-term career growth while being part of a collaborative, international team that values ownership, curiosity, and teamwork. 

If you'd like to be part of a team that celebrates success together and fosters a positive, collaborative working environment, we'd love to hear from you!

Salary

Minimum: 2738.1
Maximum: 3600
Currency: EUR
Pay period: Monthly