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Atrium Health

Operates hospitals and care network

Medical Assistant 1

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeLincolnton, NC, USAIn-person

About the Job

Requirements

  • Greater Charlotte applicants must have a high school diploma or GED and complete an accredited Medical Assistant program, structured clinical military training documented by DD214, or EMT training.
  • Applicants for the IL/WI divisions must have a high school diploma or GED and complete an accredited or approved Medical Assistant program, or have two years of verifiable full-time Medical Assistant experience within the last five years.
  • Wake Forest applicants must have a high school diploma or GED and complete an accredited Medical Assistant program, structured clinical military training documented by DD214, or EMT training.
  • Floyd & Navicent applicants must have a high school diploma or GED and complete an accredited or approved Medical Assistant program, or have two years of verifiable full-time Medical Assistant experience within the last five years.
  • Greater Charlotte applicants must hold current American Heart Association Basic Life Support certification and successfully complete Atrium Health’s competency assessment.
  • IL/WI and Floyd & Navicent applicants must obtain American Heart Association Basic Life Support for Healthcare Providers certification within 45 days, unless the department leader determines it is not required.
  • Wake Forest applicants must hold current American Heart Association Basic Life Support certification; applicable certifications may include credentials from AAMA, AMT, AAH, NHCWA, NHA, MCMA, NAHP, or NRMA. Pediatric Emergency Assessment, Recognition, and Stabilization may be required within one year in select areas. Applicants must successfully complete Atrium Health’s competency assessment.
  • No prior experience is required.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
  • Ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians.
  • Proficient computer skills, including keyboarding, navigating a Windows operating system, and using electronic mail, with exposure to electronic medical record systems.
  • Demonstrated customer service skills that support a positive patient experience.
  • Must be able to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
  • Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds, or when a patient cannot assist, patient-handling equipment is expected to be used with at least one other team member when available.
  • Must have functional speech, vision, hearing, and touch, with the ability to use fine-hand manipulation skills.
  • Must wear protective clothing and equipment as needed when exposed to mechanical, electrical, chemical, blood, and body-fluid hazards.
  • Must operate all equipment necessary to perform the job.

Responsibilities

  • Adhere to the Medical Assistant scope of practice, follow policies and procedures, and maintain training and competency for the specialty when providing patient care.
  • Perform rooming and visit tasks, including obtaining vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings for depression, suicide, falls, and social drivers of health.
  • Assist providers with procedures or perform procedures as ordered.
  • Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparing laboratory orders and requisitions, and tracking results. Perform point-of-care testing under standing or provider orders and complete Clinical Laboratory Improvement Amendments-approved waived laboratory tests and practice-specific diagnostic testing in accordance with CLIA standards.
  • Safely administer medications and vaccines in accordance with the rights of medication administration.
  • Perform assigned duties such as medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
  • Cross-train to perform duties relevant to the specialty or clinic practice within the Medical Assistant scope of practice.
  • Communicate effectively and promptly, work as a team, and escalate issues appropriately.
  • Maintain a clean work environment; clean instruments and equipment appropriately; ensure equipment and supplies are working and areas are stocked.
  • Provide care appropriate to the ages of patients served, applying knowledge of growth and development across the life span and interpreting patient-status data to identify age-specific needs and provide care in accordance with departmental policies and procedures.

About the Company

Atrium Health

Operates hospitals and care network

Atrium Health is a nonprofit health system serving the southeastern United States with a network of hospitals, clinics, and care sites. It offers primary care, specialty care, rehabilitation, and cancer treatment across more than 1,400 locations, including 40 hospitals. Patients use MyAtriumHealth, a digital portal for scheduling and paying bills, and some care is delivered at home through programs like Levine Children’s. Its goal is to provide accessible, coordinated healthcare across its region while supporting patients with digital tools and broad services, differentiating itself by scale, nonprofit mission, and home-based hospital-level care.

Company size
10,001+
Company stage
Grant
Total funding
$31.6M
Headquarters
Charlotte, NC
Founded
1940

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