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Windsor Advantage

Outsourced SBA and USDA lending platform

Loan Processing Associate

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeChicago, IL, USA$45k - $60k /yr

About the Job

Requirements

  • A bachelor's degree in finance, business administration, or a related field is required.
  • One to two years of experience in administration, finance, or a similar industry is required.
  • Experience managing multiple tasks while delivering high levels of customer service with minimal supervision is required.
  • Experience with loan processing and loan closings is required.
  • Knowledge of commercial loan products and/or basic accounting is required.
  • Ability to understand all business processes within the bank is required.
  • Knowledge of computer systems related to lending activities, including Microsoft Office Suite, Word, Excel, and Outlook, is required.
  • Strong analytical and problem-solving skills to identify and resolve loan processing issues are required.
  • Resourcefulness, organization, attention to detail, multitasking, and prioritization skills are required.

Responsibilities

  • Manage the loan application lifecycle from initial intake to final closing, including collecting and verifying borrower documentation, checking completeness, conducting due diligence, and coordinating with Loan Officers and Underwriters.
  • Ensure adherence to SBA regulations, program guidelines, and bank policies throughout the loan process.
  • Distribute, collect, and review loan application processing checklists to obtain SBA Authorization and complete loan closing.
  • Apply SBA rules and regulations to develop solutions and loan structures independently.
  • Maintain relationships with borrowers, financial intermediaries, lenders, Windsor management, and the SBA throughout the loan lifecycle.
  • Prepare comprehensive loan packages, including financial documents, business plans, and supporting materials, for underwriting review and approval.
  • Manage and facilitate loan closings, ensuring documents are signed, conditions are met, and funding is disbursed.
  • Assist with servicing funded loans, including collecting information for ongoing compliance.
  • Stay updated on SBA loan programs and industry trends, and research competitor offerings as needed.
  • Submit Form 4506-C to the IRS and complete tax verifications upon return.
  • Order and review necessary third-party reports.
  • Manage and interface with third-party vendors.
  • Work with lenders and borrowers on SBA screen-outs and interface directly with SBA loan specialist staff.
  • Prepare and/or review SBA authorizations when received, depending on processing method, and interface with lender closing counsel.
  • Contribute to weekly department meetings to identify, discuss, solve, and implement process improvements.
  • Follow company policies and procedures, federal and state regulations, and laws.
  • Follow regulatory requirements pertaining to the Bank Secrecy Act, Anti-Money Laundering, Customer Identification Program, and OFAC to assist in identifying, detecting, and deterring money laundering and other unlawful activities.
  • Perform other duties as required.

Desired Qualifications

  • Experience with SBA rules and regulations is preferred.
  • A working knowledge of commercial credit principles and pertinent laws is preferred.

About the Company

Windsor Advantage

Outsourced SBA and USDA lending platform

Windsor Advantage provides an outsourced lending platform for government-guaranteed SBA 7(a) and USDA loans to banks, credit unions, and CDFIs, handling processing and ongoing servicing for many lenders. It blends skilled staff with technology to manage the full loan life cycle—from application and underwriting to closing and servicing—using disciplined workflows and strong controls. The company differentiates itself through deep SBA lending experience (over 150 years combined), a track record of more than $4.5 billion in government-guaranteed loans processed and over $1.8 billion serviced for 100+ lenders, plus multiple regional offices to serve nationwide. Its goal is to help lenders implement and grow a profitable government-guaranteed lending program without needing to build and run it internally.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Chicago, IL
Founded
2010

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