Full-Time

Senior Solution Implementation Specialist

Posted on 6/3/2024

Smartsheet

Smartsheet

1,001-5,000 employees

Enterprise work management platform solutions


Senior

Remote in UK

Required Skills
Communications
Salesforce
JIRA
Requirements
  • 4+ years of experience in customer-facing positions in a professional services organisation
  • Hands-on experience in solution delivery including scoping, design, configuration, and implementation of SaaS applications
  • Growth mindset and collaborative work approach
  • Strong organisational skills and ability to manage competing client demands
  • Ability to succeed in a fast-paced, dynamic technology environment
  • Strong communication skills and ability to explain technical subjects to non-technical personnel
  • Willingness to travel periodically (up to 25%)
  • French or German language business capabilities preferred
  • Bachelor's degree or 4+ years of equivalent work experience
  • Legally authorised to work in the U.K.
Responsibilities
  • Recommend and build solutions to accelerate time to value for customers
  • Lead large custom consulting engagements with customers to develop solutions using Smartsheet
  • Configure application integrations such as Jira, Salesforce, and Single Sign-On
  • Serve as the Smartsheet subject matter expert
  • Develop tools and best practices to ensure customers derive maximum value from Smartsheet
  • Manage and contribute to multiple projects concurrently
  • Expand Smartsheet solution portfolio and provide feedback for product enhancements
  • Navigate customer conversations for account growth
  • Perform other assigned duties

Smartsheet is an enterprise work management platform that offers flexible solutions for capturing and tracking plans, resources, and schedules, with a focus on accelerating speed to market and empowering marketing and creative teams.

Company Stage

IPO

Total Funding

$149.8M

Headquarters

Bellevue, Washington

Founded

2005

Growth & Insights
Headcount

6 month growth

4%

1 year growth

10%

2 year growth

20%

Benefits

Health and wellness benefits - From sick days to mental health services, we support you. We provide company-sponsored comprehensive healthcare coverage and well-being benefit programs so you can take care of your whole self.

Time away - We want you to find time for what matters to you. We offer a variety of programs so you can recharge and reconnect, including paid time off for company holidays, vacation, volunteering, military leave, and parental bonding.

An investment in your future - We help you plan for the dreams you’re working toward. We offer every employee competitive pay, retirement contributions, stock awards, and an employee stock purchase program.

Perks and discounts - It's the details that make life easier. From discount programs and an allowance for work-related expenses, to medical concierge (U.S. only) and caregiver services, we help set you up for success both at work and outside of it.

An inclusive environment - We strive to foster a culture of belonging that is rooted in respect for all people. We believe that by celebrating diversity of voices and experiences, and by creating equitable opportunities for our team, customers, and communities, we enable people to do and be their best.

Continuous learning - We know that when you’re growing, so are we. That's why we provide opportunities to develop on the job through internal mobility, virtual learning, and a variety of development programs.