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Dilling Heating, Cooling, Plumbing & Electric

Installs and repairs household mechanical systems

HVAC Selling Technician

Field SalesPosted on Nov 5
Full-timeMooresville, NC, USA$75k - $100k /yrIn-person

About the Job

Requirements

  • At least 3 years of sales experience.
  • At least a high school diploma.
  • Must pass a motor vehicle check, background check, and drug screen.
  • Must have physical dexterity.

Responsibilities

  • Educate customers about new comfort systems.
  • Deliver sales presentations and demonstrate value relative to the customer's investment.
  • Maintain a professional attitude and appearance.
  • Ask customers questions to identify their needs and help them achieve healthy, comfortable, and safe environments.
  • Obtain customer-authorized agreements for all jobs.
  • Prepare proposals and price jobs according to company standards.
  • Pursue referrals from satisfied customers.
  • Follow up after site visits to assure quality and customer satisfaction.
  • Accurately propose jobs using book pricing to support department profitability, with an emphasis on quality and value.
  • Review all jobs with the department manager.
  • Communicate job, financing, and scheduling details to support staff promptly and efficiently.
  • Email pictures and required forms promptly, describing job specifications in detail so the work is completed as promised.
  • Communicate job requirements and customer expectations to installers verbally and through pictures, drawings, and written forms.
  • Maintain contact with installers and customers during installation to ensure a quality system is installed.
  • Prospect for new customers through outbound calls or by contacting neighbors of recent installation customers.
  • Attend regular sales meetings, special sales training, and technician technical training meetings on relevant topics.

Desired Qualifications

  • At least 3 years of HVAC experience.
  • Strong work ethic and eagerness to learn new methods.
  • Customer service skills, honesty, dependability, and reliability.

About the Company

Dilling Heating, Cooling, Plumbing & Electric

Installs and repairs household mechanical systems

Dilling installs and repairs heating, cooling, plumbing and electrical systems for homeowners across the Charlotte metropolitan area in North and South Carolina. Customers use the company to address equipment breakdowns, replace aging household systems and resolve problems with wiring, pipes or indoor comfort. Technicians inspect the home, diagnose faults and explain repair or replacement options before carrying out the selected work and checking that the installed or repaired system operates correctly. The business earns revenue from service calls, equipment installation and scheduled upkeep of residential systems. Founded in 1955, Dilling is headquartered in Charlotte, North Carolina.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Charlotte, NC
Founded
1955

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