Lead Commercial Lending Servicing Representative - Multiple Teams

About this role:

Wells Fargo is seeking a Lead Commercial Lending Servicing Representative to manage commercial lending transactions from receipt through completion. In this role, you will apply your expertise in loan operations, documentation review, risk management, and stakeholder collaboration to deliver accurate, timely outcomes while supporting operational excellence and effective controls.

In this role, you will:

• Provide training and guidance to less experienced Commercial Loan Servicing representatives in interpreting and understanding complex policies as well as managing cross group projects
• Research, respond to and resolve complex inquiries
• Train others on complex loan agency inquiries and servicing language in loan documentation and interpretation, as well as an understanding of financial services and customer support
• Coordinate and reconcile all loan advances and payments with member banks and customers and books letters of credit
• Support loan trading and assignments
• Prioritize work and provide day to day work leadership and mentorship to the support team
• Lead or contribute to customer issue resolutions that require coordination amongst various teams
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders
• Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

• 4+ years of Commercial Loan Servicing support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Experience with loan syndication and loan servicing, including processing and supporting lending transactions.
• Experience with loan trade settlements, including transaction validation and reconciliation.
• Hands-on experience using Loan IQ for loan servicing or transaction processing.

Desired Qualifications:

• Experience with Agency and Member loan processes and commercial real estate lending activities.
• Experience reviewing credit agreements, amendments, assignment documents, and servicing notices.
• Knowledge of loan funding, payments, interest, fees, rollovers, repricing, and maturity events.
• Experience with transaction quality reviews, maker-checker controls, and exception resolution.
• Knowledge of collateral documentation, payoff processing, lien releases, and insurance monitoring.
• Understanding of operational risk, documentation standards, controls, approval requirements, and audit readiness.
• Ability to manage multiple priorities and communicate effectively with business partners, customers, lenders, and member banks.

Job Expectations:

• Ability to work in a US shift to support business and operational needs.
• Ability to work in a hybrid work model.
• Flexibility to adjust schedules based on business and operational requirements.
• Ability to collaborate effectively with colleagues and business partners across teams and locations.

Should have expertise in Loan Syndication Servicing with hands-on experience in Loan IQ system

Posting End Date:

11 Nov 2026

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

c. Please be prepared to provide accurate information and supporting documentation in connection with any lawful employment and education verification conducted by Wells Fargo.