ABM UK

Cleans and maintains UK workplaces and airports

Contract Support

Administrative SupportConfirmed live in the last 24 hours

Full-timeLondon, UKNo salary listed

About the Job

Requirements

Strong understanding of health and safety protocols and Construction (Design and Management) regulations for Principal Contractors.
Advanced information technology skills, including Microsoft Office Suite, Excel, and PowerPoint.
Experience with computer-aided facility management systems.
Excellent communication skills and a client-facing approach.

Responsibilities

Manage and process work orders in line with ABM and client computer-aided facility management systems, including Planned Preventative Maintenance and reactive work orders; chase work in progress, raise purchase orders for approved works, and oversee administration through completion.
Manage workload effectively, resolve day-to-day financial and operational challenges, and ensure quotations are completed within required key performance indicator timeframes.
Foster strong customer relationships.
Prepare detailed quotations aligned with the contract schedule of rates, including labor and material breakdowns.
Manage work in progress efficiently and coordinate with the ABM Finance team.
Issue purchase orders to subcontractors for remedial and reactive work orders, as well as quotations.
Assign and coordinate subcontractor attendance, ensuring confirmation of site visits.
Update and maintain IBMS and portals with job progress information until completion.
Adhere to company and group health and safety policies and procedures.
Report deficiencies in systems, equipment, or processes that could impact service delivery, health and safety, or the environment.

Administrator

ABM UK · London, United Kingdom · Full-time · Posted 2026-11-03

Workplace: on_site

Department: Technical Solutions

Description

JOB TITLE: Contract Support

LOCATIONS: Hybrid, Heathrow HQ office & Work from Home

SHIFT PATTERN: Mon-Fri

SALARY: TBC

ROLE OVERVIEW AND PURPOSE

The successful candidate will play a pivotal role in managing and processing of work orders inline with ABM & client CAFM systems. This includes Planned Preventative Maintenance (PPM), Reactive work orders, general WIP chasing and to raise purchase orders for approved works, and oversee the administration of these tasks through to completion.

The candidate must demonstrate the ability to manage their workload effectively, resolve day-to-day financial and operational challenges, and ensure that quotes are completed within the required Key Performance Indicator (KPI) timeframes.

The role requires fostering strong customer relationships.

KEY RESPONSIBILITIES

Prepare detailed quotations aligned with the contract schedule of rates, including labor and material breakdowns.
Manage Works In Progress (WIP) efficiently and coordinate with the ABM Finance team.
Issue purchase orders to subcontractors for remedial and reactive work orders, as well as quotations.
Assign and coordinate subcontractor attendance, ensuring confirmation of site visits.
Update and maintain IBMS/portals with job progress information until completion.

REQUIRED SKILLS AND EXPERIENCE

Strong understanding of Health & Safety protocols and CDM regulations for Principal Contractors.
Advanced IT skills, including MS Office Suite (Excel, PowerPoint).
Experience with CAFM systems.
Excellent communication skills, with a client-facing approach.

Health & Safety Responsibilities

Adhere to company and group Health & Safety policies and procedures.
Report any deficiencies in systems, equipment, or processes that could impact service delivery, health and safety, or the environment.

Apply

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About the Company

ABM UK

Cleans and maintains UK workplaces and airports

ABM UK cleans, maintains and secures buildings across the UK and Ireland, including offices, hospitals, data centers, airports and rail stations. Its accessible travel teams guide disabled passengers through airports, while its bus services move passengers and crews around transport hubs. Clients pay under service contracts for on-site operations and engineering work on heating, cooling, electrical systems and electric vehicle chargers. Sensors help teams track building conditions, and the ABM Connect platform combines operating data with service reports for clients. Its UK business dates to 1987 and is headquartered at London Heathrow Airport in Hounslow, as part of US-based ABM Industries.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: Hounslow, United Kingdom
Founded: 1987

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