Security Officer Unarmed Customer Care Patrol

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Unarmed Customer Care Patrol in Salt Lake City, UT, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an Unarmed Patrol Officer at a premier retail and mall location, you will monitor assigned areas, conduct routine patrols, maintain a visible presence to help deter incidents, and provide exceptional customer service and communication to visitors and tenants. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity guide every interaction.

Position Type: Full Time

Pay Rate: $21.20 / Hour

Job Schedule:

DayTimeMon03:00 PM - 11:30 PMTue03:00 PM - 11:30 PMFri03:00 PM - 11:30 PMSat03:00 PM - 11:30 PM

What You'll Do:

• Provide exceptional customer service to shoppers, tenants, and visitors by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Conduct regular and random unarmed patrols throughout the shopping center, including common areas, entrances, parking areas, and perimeter locations, to help identify and report unusual activity or hazards.
• Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner, following established site procedures.
• Assist with access control, visitor direction, and crowd-management needs during routine operations, promotional events, and peak shopping periods.
• Document incidents, observations, and patrol activity accurately and promptly, and communicate relevant information to Allied Universal leadership and site representatives.

Minimum Requirements:

• Customer service experience is preferred.
• Comfortable use of a computer or tablet is preferred.
• CPR certification is preferred.
• A guard card or license is preferred.
• Ability to lift up to 20 pounds is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1747928