Yale New Haven Health

Integrated hospital system with academic affiliations

Housekeeper/Porter

Environmental Services (Healthcare)Updated on Nov 10

Full-timeNew London, CT, USANo salary listedIn-person

About the Job

Requirements

Customer service experience or the ability to provide customer service is required.
Ability to speak and understand English is required.
Ability to operate and maintain assigned powered and non-powered cleaning equipment in good working order.
Ability to use the phone system to operate pagers and integrated software programs.

Responsibilities

Provide customer service through interaction with patients, visitors, and staff, and respond to customer requests in a timely manner.
Clean all assigned areas using department-approved methods and practices.
Stock assigned areas with paper goods, soaps, and patient supplies as needed.
Respond to emergency calls as directed by the supervisor and department policy.
Attend required staff meetings and complete required training.
Stock linens on exchange carts and deliver carts to patient units.
Complete meeting setups as directed by the supervisor.
Collect linens and dispose of red and regular trash according to department and hospital guidelines.
Meet performance expectations for customer service, teamwork, resource utilization, and staff and self-development as outlined in performance review.
Perform other duties as assigned or directed to ensure smooth operation of the department or unit.

Desired Qualifications

High school diploma or GED preferred.
Cleaning experience preferred.

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Daily And Discharge Cleans As Well As Stocks Patient Rooms, Wards, Nursing Stations, Lounges, Restrooms, Offices, Floors, Walls, Lights, Vents, Windows, Linen Carts And Any Other Areas Assigned, In Accordance With Standard Procedures Of The Environmental Services Department.

EEO/AA/Disability/Veteran

Responsibilities

1. Provide Excellent Customer Service Through Interaction With Patients, Visitors And Staff. Respond To Customer Requests In A Timely Manner.
2. Clean All Areas Assigned Using The Department Approved Methods And Practices.
3. Stock Areas As Assigned With Paper Goods, Soaps And Patient Supplies As Needed.
4. Respond To Emergency Calls As Directed By Supervisor And Department Policy.
5. Attend All Required Staff Meetings And Complete All Required Training.
6. Stock Linens On Exchange Carts / Deliver Carts To Patient Units.
7. Have The Ability To Operate And Maintain In Good Working Order, All Powered And Non-Powered Equipment Assigned For Daily Cleaning.
8. Must Have The Ability To Use The Phone System To Operate Pagers And Integrated Software Programs.
9. Completes Meeting Setups As Directed By Supervisor.
10. Collects Linens And Disposes Of Red And Regular Trash According To Department And Hospital Guidelines.
11. Meets Performance Expectations For Customer Service, Teamwork, Resource Utilization, And Staff And Self Development As Outlined In Performance Review.
12. Performs Other Duties As Assigned Or Directed To Ensure Smooth Operation Of The Department/Unit.

Qualifications

EDUCATION

High School Diploma or GED preferred.

EXPERIENCE

Customer Service Experience Or Ability Required And Cleaning Experience Preferred.

LICENSURE

N/A

SPECIAL SKILLS

Ability To Speak And Understand English.

YNHHS Requisition ID

196243

About the Company

Yale New Haven Health

Integrated hospital system with academic affiliations

Yale New Haven Health is a health system that operates five hospitals (Yale New Haven, Bridgeport, Greenwich, Lawrence + Memorial, Westerly) and provides access to a wide network of primary care physicians and specialists through Northeast Medical Group and Yale Medicine. Through its affiliation with Yale University and Yale School of Medicine, it connects patients to the latest medical treatments and research. Its facilities and outpatient locations enable coordinated care across a single organization that aims to be more patient-focused, more accessible, and more cost-effective. The system delivers care by combining hospital services, primary and specialty care, and advanced clinical relationships to integrate treatment with ongoing research and clinical trials, offering patients access to innovative therapies and personalized treatment options.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: New Haven, CT
Founded: 1996

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