Recreation Attendant - Pool & Beach

POSITION SUMMARY

Recreation Attendant (Pool & Beach)

This position requires a well-organized and efficient lady or gentleman with good communication skills and excellent customer service skills. Must possess an outgoing personality, be highly energetic and love being around and engaging with guests. The main priorities are guest engagement, anticipating the needs of guest, providing extraordinary comfort and wellbeing. Other primary responsibilities include maintaining the highest levels of cleanliness, safety and comfort, towel and chair/cabana service, serving of daily resort amenities, providing information about the Resort and The Cayman Islands. Obtain, fold, and stack towels according to company procedures. Conduct inventory of supplies, materials, and equipment and inform supervisor/manager of low supply items. Conduct and lead various recreational activities for all ages such as table tennis, play station tournaments, board games etc.

The ideal candidate should have:

· Previous guest service skills in a luxury resort (preferred)
· Ability to work outside all day and during extreme weather conditions
· Excellent communication skills in English
· Keen attention to detail
· Strong team player
· Experience working with children (care, comfort and entertainment)
· CPR, First Aid and Waters Rescue skills/certification an asset
· Must be able to lift, pull or push items of up to 50 lbs.
· Ability to work a flexible scheduled including evenings, weekends and holidays 

Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Provide information to guests about available recreation facilities and activities. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Clean and maintain recreational equipment and supplies.

Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 35 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.

REQUIRED QUALIFICATIONS

License or Certification: CPR Certification

First Aid Certification

Recreation Equipment

Any certification or training required by local and state agencies.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.