Field Service Engineer

We, EOS - world market leader for industrial 3D printing, are looking for you to support our Service Team in the Brno Area.

At EOS, we're more than just a team; we're a community united by technology, where every action is a step towards meaningful change, and our independence is the cornerstone of our mission to make the world a better place for everyone.

Your Mission

• You install, maintain, repair and troubleshoot our complex industrial 3D printers at our customer sites.
• You are a competent and reliable partner for our customers when you provide system introduction and customer basic trainings.  
• Your area of responsibility doesn't stop with personal contact: You also advise customers and colleagues on the telephone to pass on your knowledge.  
• Our development in the role will include participate in intensive in-house trainings on our systems and technology at our headquarters in Germany.  
• Consulting and support of clients when it comes to service cases and handling  complicated cases through the escalation management process; involving the right interfaces at the right time and make sure excellent service work is done.  

Your Talents

• Education within electrical/mechanical engineering, mechatronics or similar
• Certified electrotechnician qualified to perform independent work on electrical equipment according to applicable national regulations (e.g. Czech Government Regulation No. 194/2022 Coll., §6 – Electrotechnician),
• A passion to learn and become a Certified Technician in the area of electro-technology 
• Experience as a Field Service Engineer and in professional dealings with customers and complex machines preferable within the Additive Manufacturing industry is a plus
• You are living in the Czech Republic, have a car driving license & bring an extensive willingness to travel 
• Very good English skills
• Ability to lift and move equipment weighing up to 25 kg.

Are you in?

We are looking forward to your application via our online system! If you have any questions, feel free to contact Jette Dietrich via [email protected].

Please understand that we cannot accept applications by e-mail.