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Ford Motor Company

Builds vehicles for drivers and commercial fleets

Lead Platform Engineer - Agentic Issue Resolution, Air

Engineering LeadershipConfirmed live in the last 24 hours
Full-timeRedford Township, MI, USA$132.8k - $250.8k

About the Job

Requirements

  • A bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent experience.
  • At least 7 years of experience building production software platforms or distributed systems, including technical leadership.
  • Hands-on experience building applications on large language models, including agent workflows, orchestration, retrieval, and tool integration.
  • Strong API and service design, testing, and maintainable coding skills in Python, TypeScript, Go, or Java.
  • Experience designing secure systems with authorization, audit logging, and operational controls.
  • Clear communication with engineering, data, security, and plant teams.

Responsibilities

  • Define the AIR platform architecture across user experience, workflow orchestration, agents, tools, knowledge, evaluation, and feedback.
  • Build reusable components for issue intake, investigation planning, evidence retrieval, analysis, recommendations, and follow-up.
  • Set how agents call tools and plant systems through approved, permissioned interfaces.
  • Retrieve authorized sources before drawing conclusions, separate evidence from inference, and show the source behind every claim.
  • Work with plant experts to turn their problem-solving methods into modular, measurable workflows.
  • Capture each validated fix as a reusable record that another plant can apply.
  • Define APIs and data contracts with CoreMesh, FPS+, and InZone.
  • Build identity, permissions, audit logging, human approval steps, and clear escalation for cases where the system is unsure.
  • Set standards for testing, versioning, release, rollback, monitoring, and production support.
  • Lead AI agent and evaluation engineers on the AIR team, run design reviews, and coach data scientists building agents.
  • Partner with MLOps and evaluation engineers to measure agent behavior before release and monitor it after release.

Desired Qualifications

  • Manufacturing, quality, maintenance, or industrial operations experience.
  • Knowledge of knowledge graphs, ontologies, semantic search, or case-based reasoning.
  • Experience with event-driven systems, workflow engines, and production observability.
  • Experience with human-in-the-loop design for operational decisions.
  • Google Cloud Platform experience.

About the Company

Ford Motor Company

Builds vehicles for drivers and commercial fleets

Ford Motor Company designs and builds vehicles for individual drivers and commercial fleets worldwide, spanning Ford trucks and SUVs and Lincoln luxury models. Its Mustang sports car and Bronco off-road vehicles sit alongside gasoline, hybrid and electric products. The company sells vehicles, parts and accessories through dealers, while Ford Pro combines commercial vehicles with fleet software, charging and maintenance services; Ford Credit earns money from customer and dealer financing and leases. Connected services add subscriptions for vehicle features and business operations. Founded by Henry Ford in 1903, the company is headquartered in Dearborn, Michigan.

Company size
10,001+
Company stage
IPO
Headquarters
Dearborn, MI
Founded
1903

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