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Veterinary Emergency Group (VEG ER)

After-hours emergency veterinary care provider

Hospital Manager

Full-Time
No salary listed
Expert
Philadelphia, PA, USA
In Person
Medical, Clinical & VeterinaryClinical Support & Patient Administration

About the job

Requirements
  • Leadership experience overseeing and scheduling teams of 50 or more, recruiting, training, facilitating developmental meetings, managing performance, and building effective teams.
  • Financial management experience, including full profit-and-loss oversight covering budgeting, payroll, and accounts receivable.
  • Operations management experience, including inventory and facility management.
  • A desire to be coached and develop personally.
  • Consistent availability, accessibility, and approachability while working on the floor; this is not a remote position.
  • Willingness to work in a noisy environment with strong or unpleasant odors.
  • Availability to work nights, weekends, and holidays on a rotating or as-needed basis based on hospital needs.
  • Ability to work in a fast-paced environment with people from diverse backgrounds and personality types.
  • Empathy and a people-centric approach when supporting colleagues and understanding different perspectives.
  • Humility, including acknowledging mistakes, sharing credit, and recognizing team accomplishments.
  • A strong sense of ownership, responsibility for outcomes, and commitment to long-term results.
  • Curiosity and a desire to learn and develop skills and knowledge.
Responsibilities
  • Actively recruit, hire, onboard, and continuously develop the right people for VEG and the hospital.
  • Ensure the hospital delivers a high-quality experience for patients, customers, and employees.
  • Ensure the hospital is compliant, well-maintained, and operationally sound.
  • Drive hospital performance to achieve revenue, margin, and financial targets.
  • Grow VEG’s reputation locally and throughout the industry, online, and in the media.
  • Guide employees and operate the hospital, advancing culture, engagement, efficiency, growth, and financial health.
  • Equip employees with the tools, support, education, and autonomy they need to thrive.
  • Use the VEG framework to guide decisions and ensure the hospital performs at a high level.
  • Foster an inclusive workplace where employees feel they belong, take pride in their roles, and invite others to join.
  • Build collaborative, mutually rewarding partnerships with referring veterinarians and local businesses.

About the company

V

Veterinary Emergency Group (VEG ER)

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VEG ER provides after-hours emergency veterinary care, operating during nights, weekends, and holidays when ordinary animal hospitals are closed. It serves as an extension of primary veterinary practices, collaborating with regular veterinarians to ensure continuous, urgent care for pets. Pet owners access immediate emergency consultations, treatments, and procedures, with VEG ER handling high‑stress cases when regular clinics are unavailable. The service model centers on rapid response and close partnership with referring vets rather than standing alone, and revenue comes from fees for emergency consultations and procedures. The team is led by Dr. David Bessler, who aims to transform emergency veterinary medicine through a holistic and openly collaborative approach. The goal is to fill the after-hours care gap by providing reliable, high-quality emergency services that integrate with primary care providers.

Company Size

1,001-5,000

Company Stage

Late Stage VC

Total Funding

$100M

Headquarters

White Plains, New York

Founded

2014

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Simplify's Take

What believers are saying

  • Bellevue, Wisconsin opened August 2026, extending access across Brown County and Green Bay.
  • Friendswood’s 2026 Baybrook opening and overnight-stay model deepen a differentiated customer experience.
  • VEG’s headcount reached about 3,544 in 2026, showing continued hiring momentum.

What critics are saying

  • Hood v. Veterinary Emergency Group filed May 28, 2026, signals labor and FMLA exposure.
  • VEG’s rapid expansion risks inconsistent clinical quality across 120-plus hospitals by 2026.
  • BluePearl and local emergency clinics still pressure VEG in dense markets like Wisconsin.

What makes Veterinary Emergency Group (VEG ER) unique

  • VEG ER’s 24/7 walk-in emergency model removes appointment friction for pet crises.
  • VEG ER designs open-concept hospitals, keeping owners close during treatment and hospitalization.
  • VEG ER branded itself in 2025-2026 to sharpen emergency recall and top-of-mind urgency.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Company Match
  • Paid Parental Leave
  • Unlimited Paid Time Off
  • Flexible Work Hours
  • Generous employee pet discount

Company News

Metric Media
Aug 5th, 2025
Veterinary Emergency Group plans VEG Cares 5K fundraiser in Watertown

VEG partners with the nonprofit Veterinary Care Foundation through its VEG Cares program.

Channel 3000
Jul 5th, 2024
Veterinary Emergency Group to open first Wisconsin location

MADISON, Wis. - Veterinary Emergency Group announced Friday it will open its first 24/7/365 pet emergency hospital in Wisconsin on Monday, July 8.

PR Newswire
Jun 19th, 2024
Protecting Your Coworkers When They'Re Animals - Literally

Pet Toxicology Experts Warn of Dangers During Take Your Dog to Work DayMINNEAPOLIS, June 19, 2024 /PRNewswire/ -- The advantages of taking your dog to work are well known. For the employee, it relieves stress, helps build the human/animal bond, can reduce doggy daycare costs and can help develop new friendships in the office. For employers, it improves morale and helps with employee hiring and retention. Without careful supervision, however, your dog's visit to your office can also lead to a trip to the pet emergency hospital.While Pippa, a basset hound from Georgia, normally enjoys hanging out in the classroom, a sneak visit to the school bathroom led to an emergency trip to the veterinary hospital."National Take Your Dog to Work Day is on June 21 this year," said Dr. Renee Schmid, a senior veterinary toxicologist and director of Veterinary Medicine at Pet Poison Helpline. "Before you walk Fido through your office doors, however, be sure you're prepared

Chicago Tribune
Oct 31st, 2023
Naperville business roundup: 24/7 emergency vet to open; Elgin Clock Repair to wind down; McDonald's on Diehl Road to close

Veterinary Emergency Group, which has three other Chicago-area locations, is ready to open its latest spot at 3204 S. Route 59.

Patch Media
Aug 16th, 2023
Dogs Can Help With Canine Blood Demand At Falls Church Pet Hospital

Veterinary Emergency Group, a pet ER located at 7500 Leesburg Pike Suite 11 in Falls Church, announced the launch of its blood bank program.