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DeWarmte

Residential heat pump design and installation

Heat Pump Service Technician

Equipment Field ServiceUpdated on Nov 12
Full-timeUtrecht, Netherlands€3k - €5k /mo

About the Job

Requirements

  • A few years of experience as a plumber, service technician, breakdown technician, building-services installation technician, central-heating technician, or mechanical-installations technician, or a technical MBO education with corresponding practical experience; the posting explicitly says it is not seeking beginners.
  • Experience with pipework.
  • A category B driving licence.
  • Dutch or English proficiency sufficient to explain problems to customers.
  • Ability and willingness to learn heat-pump technology.
  • Ability to find solutions when on-site conditions differ from the work order and to provide a reassuring customer experience.

Responsibilities

  • Maintain the company's heat pumps.
  • Resolve faults that the service team could not fix remotely.
  • Inspect and optimize installations.
  • Explain issues to customers in plain language.
  • Report field observations to help improve the product.
  • Work independently from a company van as part of the service team, coordinating with the warehouse and product-development team.
  • Travel to customer locations requiring an in-person visit; travel time counts as working time.

About the Company

DeWarmte

Residential heat pump design and installation

DeWarmte designs, manufactures, and installs heat pump systems for homes in the Netherlands and Germany. Its offerings include the HeatCycle wastewater-heat-recovery system and hybrid or all-electric heat pumps that replace gas boilers and prepare homes for a gas-free future, with end-to-end service from subsidies to maintenance. The company differentiates itself by controlling the full value chain in-house, from product development to installation and servicing, and by transparent pricing. Its goal is to accelerate the shift away from natural gas by moving homes from hybrid setups to fully electric heating and expanding into Germany.

Company size
51-200
Company stage
Growth Equity (Non-Venture Capital)
Total funding
$2.8M
Headquarters
The Hague, Netherlands
Founded
2019

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