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THG Ingenuity

Integrated commerce platform with AI fulfillment

Producer

Production ManagementPosted on Nov 9
Full-timeManchester, UKNo salary listedIn-person

About the Job

Requirements

  • Experience in production, studio hire, or a comparable client-facing production environment.
  • A strong track record of managing clients and delivering projects from enquiry or brief through to completion.
  • Commercial confidence, including experience preparing quotes, managing budgets, and controlling changes in scope.
  • Strong organisation, attention to detail, and the ability to manage several bookings at different stages.
  • A collaborative approach, with the confidence to bring teams together and address issues constructively.
  • A flexible, proactive mindset and a calm approach when plans change.
  • An understanding of film and photography production requirements and how studios support successful shoots.
  • Willingness to work flexibly around bookings, including occasional early starts, evenings, or weekends, with arrangements agreed in advance.

Responsibilities

  • Act as the day-to-day contact for studio hire clients, providing clear, responsive, and professional communication.
  • Understand each client’s brief, production requirements, and expectations, translating them into an achievable delivery plan.
  • Lead client visits, recces, and pre-production discussions, ensuring requirements are agreed and communicated.
  • Coordinate bookings from confirmation through preparation, shoot days, and wrap.
  • Anticipate issues, resolve problems calmly, and manage changes while maintaining the client experience.
  • Gather feedback and maintain relationships that encourage repeat bookings and referrals.
  • Prepare accurate quotes and budgets, working within agreed pricing and approval processes.
  • Track costs, scope changes, and additional charges, ensuring work is appropriately agreed and billed.
  • Identify relevant opportunities to offer additional studio services, equipment, and production support.
  • Support enquiry conversion through timely follow-up, practical advice, and a strong understanding of the facilities.
  • Balance client satisfaction with profitability, resource availability, and operational capacity.
  • Work closely with studio operations, production, technical teams, facilities, and security, as well as wider teams within the business.
  • Provide clear briefs, schedules, and handovers so relevant teams understand what is required and who is responsible.
  • Coordinate internal resources, freelancers, and suppliers to meet each client’s needs.
  • Flag competing demands early and work collaboratively to find practical solutions.
  • Ensure clients and visiting crews understand studio procedures, and work with relevant teams to support safe delivery.
  • Help improve booking processes, communication, and the overall client experience as the business develops.

About the Company

THG Ingenuity

Integrated commerce platform with AI fulfillment

THG Ingenuity provides an integrated commerce platform that helps brands manage the entire online shopping journey across multiple sales channels. It combines THG Commerce’s cloud-native stack for AI-powered digital shopping with built-in marketplace and social commerce, THG Fulfil’s fulfillment system (SaaS and Robotics-as-a-Service) that coordinates checkout, delivery, and customer experience, and THG Studios’ in-house creative production. The platform unites commerce technology, logistics, and content creation into one ecosystem, enabling AI-driven inventory management, forecasting, automated fulfillment, and personalized experiences across channels. Its goal is to help brands simplify and scale online commerce by offering a tightly integrated, multi-channel solution that covers sourcing to checkout to delivery and content.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Manchester, United Kingdom
Founded
2004

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