Job Description

Make a Difference 

Contribute to meaningful outcomes for the Global Sales Development function that create amazing experiences and long-standing relationships with our customers. 

Experiences that Matter 

By working cross-functionally you’ll be able to sample and influence the incredible culture of learning, diversity and togetherness that make our company the best place to work in the UK (Glassdoor 2022). 

Personal and Professional Development 

With structured multi-discipline training and enablement, you’ll gain valuable exposure to multiple facets of the sales, marketing and operations strategies in a fast moving, high-growth technology business. 

What’s in it for you? 

As a Global Sales Development Intern, you will have the opportunity to play a pivotal role in shaping and executing our future growth plans, with a focus on early stage, high value sales engagements.  As well as truly understanding the part you’ll play in supporting ServiceNow, you will have the opportunity to collaborate and learn key skills from across our go-to-market organisation including sales, solutions and marketing.   

From accelerating our lead management process, to defining and delivering tactical campaigns backed up by accurate data gathering and analysis you’ll be influential in shaping our regional revenue growth.  In tandem you’ll develop core skills in sales process optimisation (from opening to pitching and closing), marketing campaign management (definition, delivery and measurement) plus regional business strategy design and delivery, all whilst building relationships that mean you’ll feel part of something that goes beyond just a place of work and learning. 

What you get to do in this role 

The GSD Intern supports our Sales Development, Account Management and Marketing teams in building customer and prospect engagement strategies, as well as shaping internal processes that contribute towards our regional business growth goals.  This includes, but is not limited to:  

• Follow up on Marketing-generated leads to qualify them for potential Sales opportunities 
• Profiling and prioritising major accounts within our four-tier classification structure 
• Align with Marketing in defining and executing demand generation campaigns 
• Determine and validate where ServiceNow solutions address customer pain points 

• Support the evolution of our sales collateral and document libraries, for example high value tender responses and industry intelligence resources 
• Understand the value of our data and support best practice around database hygiene 
• Augment our cross-functional relationships by supporting internal focus groups such as the Culture Champions and Diversity, Inclusion and Belonging teams. 

Qualifications

To be successful in this role you have 

• A creative and business-focused mindset 
• A basic understanding of technology, Cloud computing and SaaS offerings 
• Willingness to take ownership and responsibility 
• Thirst for knowledge and a proactive approach to learning and development 
• An interest in pursuing a sales or marketing career 
• This is a perfect role for university students going into their final years as our hope is to be able to offer permanent roles upon graduation in 2024.