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CVS Health

Runs pharmacies, health plans and clinics

Pharmacy Intern

PharmacyConfirmed live in the last 24 hours
InternshipFenton, MI, USA$20 - $23.75

About the Job

Requirements

  • Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Attend regularly and predictably, including nights and weekends.
  • Complete required training within the designated timeframe.
  • Concentrate on tasks over time, pivot quickly between tasks, and confirm prescription information and label accuracy.
  • Actively help patients in a friendly manner, notice their reactions, and respond appropriately.
  • Use verbal and written communication to interact with patients and colleagues, and apply active listening.
  • Use mathematics to calculate quantities such as tablets to dispense, days' supply, and bottle quantities.
  • Identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Meet the physical demands of the role, including remaining upright for extended periods; lifting, scanning, and bagging items; reaching and stooping; repetitive finger work; precision adjustment of machines; visual acuity; and lifting or exerting force as specified.
  • Convey detailed spoken instructions accurately and receive detailed information through oral communication.

Responsibilities

  • Complete a comprehensive training roadmap focused on key learning experiences that build pharmacy aptitude.
  • Follow company standard operating procedures at each workstation to support pharmacists and technicians in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Create positive patient experiences through empathetic, personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
  • Offer counseling, field medical questions, and gather patient medical history when appropriate under direct supervision of a licensed pharmacist.
  • Take telephone prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where state regulations allow.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Remain flexible to scheduling and business needs, and travel voluntarily to stores in the market to work shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and company policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
  • Deliver additional patient health care services, including immunizations and point-of-care testing, and staff offsite clinics where legally allowed and supported by required training and certification.
  • Where permissible, complete additional licensure and training requirements under state Board of Pharmacy regulations to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the pharmacist on duty.
  • Monitor for and respond to adverse reactions, and report events according to public health requirements.
  • Review and collect patient information and track and document it for each applicable patient.
  • Perform additional tasks as directed by a supervisor or manager.

Desired Qualifications

  • At least one year of related work experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to become immunization certified and strive to provide patient immunizations once state regulations are met.
  • Ability to work at the home store and across market locations to meet business needs.
  • Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

About the Company

CVS Health

Runs pharmacies, health plans and clinics

CVS Health runs pharmacies, health insurance plans and medical clinics for individuals, employers and government programs across the United States. Its businesses include CVS Pharmacy, the Aetna insurer and Caremark, which manages prescription coverage and negotiates drug prices for health plans. Patients fill prescriptions in stores or by mail and receive care through walk-in clinics, primary care centers and home visits. The company earns money from prescription sales, insurance premiums, plan administration fees and clinical services, combining coverage with places to obtain treatment. Its first store opened in 1963, and its headquarters are in Woonsocket, Rhode Island.

Company size
10,001+
Company stage
IPO
Headquarters
Woonsocket, Rhode Island
Founded
1963

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