Game Product Operations Manager @ HoYoverse

Who Are We?

HoYoverse is committed to providing immersive virtual world experiences to players around the world. We have brought fans popular games including Genshin Impact, Honkai: Star Rail, Honkai Impact 3rd, Tears of Themis, and Zenless Zone Zero, as well as a wide range of entertainment content.
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Community is at the heart of everything we do. We are devoted to engaging fans and fostering an enthusiastic and inclusive global community that provides access and encouragement for people to share their passion for ACG (Animation, Comics, and Games) through their own creativity and skills.
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Pushing the boundaries of imagination, we consistently explore cutting-edge game development technologies, and have accumulated leading technical capabilities in cel shading, cloud gaming, and other fields.
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In the future, we will continue to expand our content production, technology research, and publishing duties through operations in offices in Singapore, Montreal, Los Angeles, Tokyo, Seoul, and other areas.

When you apply to a position with HoYoverse, we will process your personal data. To learn more about how we process your data, we encourage you to review our comprehensive Global Applicant and Candidate Privacy Policy. This policy provides detailed insights into how your information is collected, used, and protected throughout the application process.

What You Will Do:

Cooperate with the R&D team to improve and optimize the product, making use of user research and data analysis to manage global content localization adjustments and optimization strategies.
Responsible for managing the global beta test, including establishing and improving the frameworks and processes of overseas beta tests, analyzing the results and summarizing the experience of user operation in overseas regions.
Coordinate with the Global Publishing team to implement relevant product needs.
Establish clear, transparent, and efficient communications with the R&D team to produce periodical content evaluation reports.

What We Are Looking For:

Bachelor’s degree or above, more than 3 years of experience in Game Operations and experience in Game Design is preferred.
Enthusiastic game and have an understanding and knowledge of mainstream products including core gameplay, numerical system, economic system, community system etc.
Have in-depth understanding and experience in ACG products and SEA market.
Sensitivity to data: think, analyze, and summarize logically.
Excellent time management skills while working with multiple teams to ensure project stays on track to completion.
Exceptional communication skills.
Bonus: Proficiency in Mandarin.

Benefits:

Actual pay is based on location and may vary depending on relevant knowledge, skills, and experience from the candidate. Total compensation may include salary, company bonuses, sign-on bonuses, relocation package, and other benefits such as:

100% employer-paid healthcare premiums for you and your dependents
Generous paid time off
401K / RRSP plan
Employer-paid life and disability insurance
Team-building activities throughout the year
Flexible working hours

Do We Support Flexible Work?

Yes, as a remote team across North American time zones, we embrace flexible working. You may choose to work remotely, in-offices or hybrid, for a more flexible lifestyle that suits you best. Our offices are located in downtown Montreal and downtown Santa Monica, surrounded by great restaurants, entertainment, and cultural venues.

We are an equal opportunity employer that believes diverse backgrounds are key to bringing our concepts to life. If you’re looking to play a key role in creating the best immersive virtual world experience for our users, we invite you to join our team.

Game Product Operations Manager

Honkai: Star Rail

HoYoverse

What You Will Do:

What We Are Looking For:

Benefits:

Do We Support Flexible Work?

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