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Mom's Meals

Home-delivered medical nutrition meals

HR Generalist

Full-TimeUpdated on 10/20/2026
No salary listed
Senior
Bachelor's, Associate's
North Jackson, Jackson Township, OH, USA
In Person
People & HRHR Generalist & Employee Relations

About the job

Requirements
  • An associate’s degree in Human Resources or a related field, or at least five years of Human Resources-related experience.
  • Knowledge of general human resources practices.
  • Ability to manage multiple tasks and work streams effectively while delivering quality results.
  • Experience with human resources systems, including timekeeping, payroll, and benefits.
  • Experience using productivity tools such as Microsoft Office, PowerPoint, and SharePoint.
  • Strong customer service skills.
  • Strong analytical skills and attention to detail.
  • Strong presentation and communication skills.
  • Ability to perform repetitive motions involving the wrists, hands, or fingers.
  • Ability to perform sedentary work involving prolonged sitting or remaining stationary.
  • Visual perception sufficient to perform the job, including peripheral vision, depth perception, and adjustment of focus.
Responsibilities
  • Conduct in-person and virtual orientations and process new hires in applicable systems, including human resources information systems and I-9/E-Verify.
  • Maintain employee files and records in electronic format.
  • Serve as the first point of contact for employee and manager questions or concerns about processes, policies, procedures, compensation, benefits, performance, or conduct.
  • Resolve workplace issues promptly and partner with the HR Business Partner and business leaders on conflict resolution and employee engagement activities.
  • Handle tier-one employee relations issues and work toward amicable solutions with the business leader and HR Business Partner.
  • Evaluate and escalate employee concerns requiring additional intervention to the HR Business Partner or Employee Relations team.
  • Support employee questions about leave and escalate matters to the HR Business Partner when necessary.
  • Drive continuous improvement in human resources programs and proactively recommend improvements consistent with company mission and values.
  • Ensure employees and the site comply with company policies.
  • Encourage people and culture practices that promote retention of key talent.
  • Support offboarding for low-risk terminations, including termination letters, human resources information system processing, badge access removal, and personal item removal.
  • Respond to unemployment claims and fact-finding interviews.
Desired Qualifications
  • A bachelor’s degree in Human Resources or a related field.
  • Bilingual ability in English and Spanish.
  • SHRM certification.
  • Experience in the manufacturing or healthcare industry.

About the company

Mom’s Meals provides home-delivered, dietitian-planned meals for patients and seniors who want to stay independent while managing chronic conditions. Its meals are designed by Registered Dietitians, prepared by chefs in USDA‑inspected kitchens, and delivered to homes or congregate sites across 48 states. The company works with health plans, Medicaid/Medicare programs, and other care entities to offer nutrition solutions tailored to conditions like heart disease, diabetes, and kidney disease, with gluten-free and vegetarian options. What sets Mom’s Meals apart is its focus on healthcare partnerships and program eligibility to support hospital recovery, improve patient outcomes, and reduce readmissions through disease-specific menus and scalable meal delivery. The ultimate goal is to help clients maintain independence and health through proper nutrition.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Ankeny, Iowa

Founded

1999

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Simplify's Take

What believers are saying

  • Mom's Meals reported 59,863 donated meals in 2025, signaling operational scale and goodwill.
  • The Western Massachusetts pilot targets up to 500 Medicare Advantage members, creating near-term reference customers.
  • Health plans need lower readmissions, and Mom's Meals publishes outcome data supporting that thesis.

What critics are saying

  • PurFoods settled a data-breach class action for $4.25 million in December 2025.
  • The 2023 breach exposed data for 1.2 million people, damaging trust with payers.
  • Medically tailored meals face reimbursement dependence; one CMS policy shift can crush demand.

What makes Mom's Meals unique

  • Mom's Meals runs medically tailored meals across 70 facilities nationwide, serving 48 states.
  • Its 2026 Agilix Health collaboration integrates meals into Medicare Advantage care models.
  • PurFoods positions Mom's Meals as food-as-medicine infrastructure, backed by white papers and case studies.

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Benefits

  • Hybrid Work Options

Growth & Insights and Company News

Headcount

6 month growth

6%

1 year growth

6%

2 year growth

6%
ClassAction.org
Oct 31st, 2024
PurFoods Settlement: Mom's Meals Data Breach Lawsuit Resolved for $4.25 Million

The company behind Mom's Meals faces a class action over a data breach that reportedly occurred between January 16 and February 22, 2023.

PR Newswire
Jun 4th, 2024
Mom'S Meals Annual Customer Satisfaction Survey Sets All-Time Records

ANKENY, Iowa, June 4, 2024 /PRNewswire/ -- Mom's Meals® 2023 customer satisfaction survey set all-time records in many categories and revealed many happy customers. The annual survey was conducted by an objective third party and gathered feedback from over 1,200 customers from more than 30 states. To track and measure customer satisfaction, the survey gathered responses to rate overall satisfaction, service and customer care, meals and menus, packaging and delivery.New records were set in:Overall program satisfaction — 90% of customers were satisfied or very satisfied with the program. The top drivers of satisfaction include the quality and variety of meals offered and the fact that the meals help them eat healthier.90% of customers were satisfied or very satisfied with the program. The top drivers of satisfaction include the quality and variety of meals offered and the fact that the meals help them eat healthier. Customer Care — Mom's Meals achieved a 95% customer care satisfaction rating

Turk & Strauss
Aug 26th, 2023
PurFoods Data Breach Investigation

Turke & Strauss LLP, a leading data breach law firm, is investigating PurFoods, LLC, which does business as Mom's Meals, regarding its recent data breach.

The Recorder
Jul 21st, 2022
Health New England partners with Moms Meals, Ltd

Health New England is partnering with Mom’s Meals to offer home-delivered, ready-to-heat meals to Health New England’s more than 180,000 plan members on a self-pay basis with no shipping fees included, when using special code HealthNewEngland.

HealthLeaders
Mar 23rd, 2022
Amerigroup Corporation partnered with Moms Meals, Ltd on Sep 1st 21'.

Amerigroup Georgia is partnering with Mom's Meals on the program, which addresses social determinants of health and aims to help reduce pregnancy and delivery complications in a medically complex and underserved population.