Hinge Health is moving people beyond pain by transforming the way it is treated and prevented. Connecting people digitally and in-person with expert clinical care, we combine advanced technology, AI and a care team of experts to guide people through personalized care directly from their phone. Our approach is proven to reduce pain by 68%, prevent 42% of new opioid prescriptions, and avoid more than half of joint replacement surgeries. Available to 18M people, Hinge Health is trusted by leading health plans and employers, including Land O’Lakes, L.L. Bean, Salesforce, Self-Insured Schools of California, Southern Company, City of Boston, US Foods, Toyota, and Verizon.
Here at Hinge Health, we welcome all applicants and know a diverse team makes us better and stronger. We look for individuals who embody our leadership principles and we value varied experiences and skill sets. Beyond specific work experience, we also look for unique capabilities and skill sets that are key indicators an applicant will thrive in our fast-paced, frequently evolving environment. If this sounds like the kind of place you’d like to be part of, please apply - we would love to hear from you!
Hinge Health Hybrid Model:
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days/week.
About the Role
Site Reliability Engineers at Hinge Health are software engineers assuming the responsibility for all operational aspects of the Hinge Health runtime platform, including automation for self-service provisioning and configuring environments, containers, logging, monitoring, alerting, and relevant compliance and security automation associated with the platform. The ideal candidate thrives in a highly collaborative, cross functional environment.
WHAT YOU’LL ACCOMPLISH
- Leadership: Ensure a culture that values technical excellence together with support and compassion for individuals
- Enable others by creating automation, tools, and collaborative workflow processes for engineers to ramp up new capabilities
- Contribute to platform, networking and infrastructure configuration and deployment
- Ensure all systems are appropriately auditable, with automation for supplying evidence
- Enhance and automate failover capability and resiliency to fault conditions
- Implement exhaustive testing, logging and monitoring with relevant alerting
- Actively manage risk and prioritize vital infrastructure work
- Assist with automating continuous integration and continuous delivery systems
- Aid with automated system-wide testing efforts (smoke testing)
BASIC QUALIFICATIONS
- 6+ years of SRE-focused projects involving process automation, systems administration, and/or general SRE activities
- 4+ years of experience working with Terraform automating the provisioning, deployment, and scaling of AWS resources
- Understanding of cloud security best practices and compliance standards.
- Excellent understanding and experience in EKS, Helm, and GitHub Actions.
- Experience defining and implementing best practices for AWS architecture, including security, performance, and cost optimization.
- Programming expertise with a high-level language such as Python
PERFERRED QUALIFICATIONS
- Ability to collaborate and problem solve across teams
- Work on projects and respond to escalations simultaneously
- Excellent communication skills, both written and verbal
- Prior experience with healthcare data (PHI/PII/HIPAA requirements)
- Experience developing software in Ruby on Rails or Node-based applications
- Prior experience with PKI and/or cybersecurity
WHAT YOU’LL LOVE ABOUT US
- Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
- Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
- Modern life stipends: Manage your own learning and development
About Hinge Health:
LinkedIn recently named Hinge Health one of the Top 50 Startups. Forbes, Fast Company, and Inc. have also recognized our technology, innovation, and culture.
Since our founding in 2014, we’ve raised more than $800 million from leading investors, including Coatue and Tiger Global. We work with 1000 customers across every industry and the public sector — including Salesforce, Verizon, and the State of New Jersey — to give more than 23 million people access to the care they need. We’re positioned to continue leading the market with unmatched investments in clinical research, care innovation, machine learning, AI, and computer vision.
Diversity and Inclusion:
We’re committed to building diverse teams that reflect the communities we serve. Visit
hingehealth.com/diversity-equity-and-inclusion to learn more about what moves us.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
By providing your information through this page or applying for a job at Hinge Health, you acknowledge that Hinge Health will collect, use, and process your information as part of our job application process. For more information on how Hinge Health processes your personal information, click here to view our
Applicant and Personnel Privacy Notice.
Disclaimer:
There continues to be a significant increase in phishing attempts across all industries where fraudsters are impersonating real employees and sending fictitious job offers to applicants in a scheme to obtain sensitive information. Please note that we will never ask for your financial information at any part of the interview process including the post-offer stage, and will only correspond through @hingehealth.com domain email addresses.
If you encounter any suspicious activity, we recommend you cease all communication with the individual and consider reporting them to the U.S. FBI Internet Crime Complaint Center. If you would like to verify the legitimacy of an email you received from our recruiting team, please forward it to
[email protected]
*Please do not send resumes via email*
