Analyst

Roles and responsibilities:

• Quote Creation: 
  • Configure and price complex IT solutions, including servers, storage, networking, and software.
  • Ensure accurate and timely quote generation.
  • Adhere to pricing guidelines and discount policies.
• Orders and Billing Management: 
  • Execute order creation and cancellation, including billing and entitlement adjustments
  • Re-quote to align with updated product catalog and pricing
  • Perform re-quoting activities aligned with updated product catalog and pricing
  • Ensure accurate generation of invoice and support final invoice closure along with collections
  • Validate bill plans and ensure invoice accuracy and completeness
  • Track and reconcile billing via Master Tracker
• Technical Expertise: 
  • Stay up-to-date with Tech product portfolio and technical specifications.
  • Understand customer requirements and recommend appropriate solutions.
• Process Improvement: 
  • Identify opportunities to streamline the quote creation process.
  • Implement process improvements (if any) to enhance efficiency and accuracy.
  • Eye to detail and ensure process steps are followed to the ‘T’

Technical and Functional Skills

• Any Bachelor's degree 
• Basic understanding of IT hardware and software solutions.
• Intermediate knowledge of MS Office/Internet.
• Excellent attention to detail and accuracy.
• Decent analytical and problem-solving skills.
• Effective communication and interpersonal skills.

• Ability to work under pressure and meet deadlines.