Full-Time

Customer Onsite Specialist

Posted on 4/23/2024

Wonolo

Wonolo

501-1,000 employees

On-demand staffing platform for various industries

AI & Machine Learning

Junior

Bethlehem, PA, USA

Required Skills
Sales
Communications
Word/Pages/Docs
Customer Service
Requirements
  • 2+ years of experience in an applicable role such as staffing, operations, customer service, or sales
  • Comfortable working in an industrial environment with communication skills to engage various stakeholders
  • Reliable, responsive, and able to work under minimal supervision
  • Experience identifying growth opportunities and self-driven to complete tasks
  • Positive self-starter and eager to learn
  • Comfortable with tech platforms like Google for Business tools and Slack
  • Availability for 40 hours/week from Monday through Thursday
  • Located in Bethlehem, PA and available to be onsite
Responsibilities
  • Travel to Wonolo customer locations and coordinate with customers on various issues
  • Provide real-time feedback on day-to-day operations
  • Conduct basic orientation for first-day workers
  • Monitor performance of placed candidates and address concerns
  • Resolve issues and conflicts between candidates and supervisors
  • Build and maintain strong client relationships
  • Oversee candidates' attendance and send out daily reports
  • Proactively communicate with no-shows and late arrivals
  • Record observations and outcomes in Google Docs
  • Help the client avoid co-employment risks
  • Handle difficult situations in real-time and offer representation

Wonolo is an excellent workplace for those interested in contributing to a dynamic staffing solution that bridges the gap between businesses and workers seeking flexible employment opportunities. As a leader in on-demand staffing, the company offers invaluable opportunities for individuals to gain diverse experiences and skills across multiple sectors like warehouse operations, delivery services, and administrative roles. This platform not only fosters a culture of empowerment and flexibility but also positions itself at the forefront of addressing immediate labor market needs efficiently.

Company Stage

Series D

Total Funding

$199.2M

Headquarters

Beaverton, Oregon

Founded

2014

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-2%

2 year growth

6%

Benefits

Comprehensive health plans

401K

Generous parental leave

Paid holidays

Meaningful equity

Unlimited paid time off

Flexibility to work from anywhere

Company retreats

INACTIVE