People Systems Specialist

About the role

The People Systems Manager is responsible for the maintenance, configuration, development and continuous improvement of Everway's global People systems, ensuring they are reliable, secure, effective and support the needs of the business.

As the subject matter expert for People technology, you will have particular responsibility for HiBob, our core HR information system (HRIS), alongside associated performance, engagement, talent acquisition and learning platforms.

You will focus on developing system functionality, improving workflows, maintaining data integrity through effective controls and delivering accurate, accessible reporting. Working closely with the People Operations team and other stakeholders, you will identify opportunities to improve processes, introduce automation and maximise the value of our People systems.

The People Operations Specialists are responsible for day-to-day employee administration and maintaining individual employee records. Your role is to ensure the underlying systems, processes and data-quality controls enable that work to be completed accurately, efficiently and consistently.

This is a specialist individual contributor role with no direct people management responsibilities on a 12 month fixed term contract.

Main responsibilities

People Systems Management & Development

• Maintain, configure and continuously develop Everway's People systems, ensuring they remain effective, reliable and aligned with business requirements.
• Act as the technical subject matter expert for HiBob and associated People platforms.
• Design, configure and improve system workflows, automations, approval processes, forms, notifications and employee and manager self-service functionality.
• Maintain and develop system configuration supporting organisational structures, reporting lines, job architecture, grades and compensation structures, based on approved business requirements.
• Manage system updates, configuration changes, testing and troubleshooting, ensuring appropriate documentation and change controls are maintained.
• Work with IT and external providers to maintain effective integrations and data flows between People systems and other business platforms.
• Configure and maintain system access structures, roles and permissions in line with agreed security and governance requirements.

Data Integrity & Governance

• Develop and maintain the controls, processes and standards required to ensure the accuracy, completeness and consistency of People data.
• Design and conduct regular system data audits, identifying errors, inconsistencies and emerging data-quality risks.
• Work with People Operations Specialists and other data owners to ensure identified errors are corrected and underlying causes addressed.
• Identify recurring data-quality issues and implement system changes, validation rules or process improvements to prevent recurrence.
• Maintain consistent data structures, definitions and standards across People systems.
• Monitor data quality and provide regular reporting on data integrity, highlighting risks and improvement opportunities.
• Support compliance with data protection, retention, security and audit requirements relating to People systems.

Reporting & People Analytics

• Develop, configure and maintain People reporting, dashboards and scheduled reporting functionality.
• Ensure reporting data is accurate, consistent and supported by agreed data definitions and quality controls.
• Work with People stakeholders to understand reporting requirements and translate these into practical system reporting solutions.
• Develop and improve reporting capabilities within HiBob and associated reporting tools.
• Provide specialist support for complex data extraction, reconciliation and analysis.
• Maintain reporting processes and documentation to enable People Operations Specialists and other authorised users to produce standard operational reports independently.

Systems Improvement & Automation

• Identify opportunities to improve system functionality, automate manual processes and reduce administrative effort.
• Work closely with People Operations Specialists and People Partners to understand operational challenges and identify opportunities for system improvements.
• Translate business requirements into practical system solutions, including configuration changes, workflows and automation.
• Configure, test and implement system enhancements, ensuring changes are effective and appropriately documented.
• Support People technology projects, including system implementations, integrations, data migrations and organisational integration activity.
• Develop system guidance and provide training to support the effective adoption of new functionality.
• Monitor system performance and user feedback to identify further improvement opportunities.

Technical Support & Stakeholder Collaboration

• Provide specialist technical guidance and second-line systems support to the People Operations team and other authorised users.
• Investigate and resolve complex system issues, configuration problems and integration failures escalated by operational users.
• Partner with People Operations Specialists to ensure system functionality supports accurate and efficient employee lifecycle administration.
• Work with IT, Finance, Payroll, Talent Acquisition and Learning & Development to support effective system functionality and data exchange.
• Liaise with external system providers to resolve technical issues and implement system enhancements.
• Develop and maintain technical system documentation, configuration guidance and relevant operating procedures.

Essential Criteria

• Minimum 3 years’ experience administering, configuring and developing HRIS or other People technology platforms.
• Strong technical knowledge of HRIS configuration, workflows, permissions, reporting and data management.
• Experience improving system functionality, automating workflows and implementing data-quality controls.
• Strong reporting, data analysis and advanced spreadsheet skills, including dashboard development and data reconciliation.
• Good understanding of employee lifecycle processes and their application within People systems.
• Strong analytical, problem-solving and organisational skills, with excellent attention to detail.
• Ability to translate business needs into technical solutions and provide guidance to non-technical stakeholders.
• Ability to work independently, prioritise competing demands and deliver continuous system improvements.

Desirable Criteria

• Experience administering and developing HiBob, including workflows, reporting and automation capabilities.
• Experience with Greenhouse, performance management, engagement or learning management platforms.
• Experience using Power BI, Google Looker Studio or similar reporting tools.
• Experience supporting People systems across multiple countries.
• Experience supporting HRIS implementations, integrations, data migrations or organisational change.
• Experience working with external system vendors and technical support teams.
• CIPD qualification or relevant HR, information systems or data-related qualification.

Please submit your application by Monday 16th November 2026.

Please note: applications may close early due to high demand, so early submission is encouraged.

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