Manager, Employee Relations

Job Classification:

Corporate - Legal and Compliance

At Prudential, we believe talent is key to achieving our vision. When you join Prudential, you’ll unlock a motivating and impactful career – all while growing your skills and advancing your profession at one of the world’s leading financial services institutions!

The Employee Relations Center of Expertise (ER COE) has an opportunity for a Manager, Employee Relations supporting PGIM our asset management business. The ER COE supports People Business Leaders and Leaders of People in integrating business and HR strategies in order to drive business results.

Reporting to the Director of Employee Relations, the successful candidate will work with People Business Leaders (PBLs), and the business to handle employee relations matters.  The incumbent will collaborate with PBLs, and ER COE colleagues, and will partner with business leaders and employees to provide guidance and consultation including, but not limited to, conflict resolution, performance coaching/counseling, disciplinary action, and policy interpretation and application. This position will play a key role in day-to-day risk mitigation relative to potential legal, reputational, cultural, and financial impact

The current employee work arrangement for this position is hybrid and requires your on-site presence three days a week in Newark, NJ.

What you can expect:

• Be an objective and trusted advisor for PBLs, employees and management.
• Partner with management to handle performance counseling, attendance counseling, policy violation and conduct related cases, including disciplinary recommendations and associated documentation.
• Conduct prompt and thorough HR investigations, including, but not limited to: unfair management practices, bullying, hostile work environment, favoritism, etc., (does not include legally related  allegations).
• Provide guidance and direction to all levels of management on employment issues and related laws including, but not limited to: disability, FMLA, ADA, FLSA, state paid sick leave, etc.
• Partner with applicable areas (e.g., Employment Law, Prudential Leave Team, etc.)  to ensure review, assessment, and recommendations on employee absence situations comply with federal, state, and local laws, as well as company practice.
• Handle and respond to HR policy/practice issues. Occasionally assist in the development, implementation or rollout of new policies, processes or state/local laws.
• Support management at employee meetings as needed, including but not limited to: performance, attendance and conduct terminations.
• Provide thorough and timely documentation in the ER COE’s case management tracking tool.
• Provide direction, and/or guidance to employees and managers to help facilitate and/or resolve human resource issues (e.g., departmental/management/employee conflicts, etc.).
• Consult with management and employees regarding work environment concerns.
• Handle case data reporting, as needed, to  identify,  analyze  and report trends, insights and observations to assist PBLs in their strategic work with leadership and PBLs to create a unique and compelling culture.  Make recommendations to effectively address and/or resolve issues.
• Participate in and/or lead internal ER COE projects or workstreams focused on enhancing COE value.
• Represent the ER CoE on projects and/or committees that may be part of a People Team or business initiative.

What you’ll need:

• 8+ years of Human Resources experience in a corporate environment, including conducting ER investigations, partnering and coaching leaders on a variety of ER situations including but not limited to: performance and/or attendance counseling, conducted related matters, policy violations, and analyzing trends in Employee Relations case management data and recommending solutions.
• Strong working knowledge of state and federal employment laws including but not limited to, FMLA, ADA, FLSA, NLRB, Title VII, state paid sick leave, etc.
• Superior relationship management skills with the ability to collaborate effectively and partner well with others in order to build strong and trusting relationships.
• Strong initiative and solid judgment abilities/skills; must display a balanced, objective approach and sound judgment when recommending a course of action or handling an investigation.
• Ability to work independently, and as an ER team member, with a sense of urgency.
• Ability to provide an independent point of view on people and issues while having the courage and sensitivity to deliver tough messages respectfully to leaders and employees.
• Demonstrated effective problem-solving and decision-making skills.
• Strong influencing skills when recommending and implementing solutions with business partners.
• Ability to handle sensitive and confidential information appropriately.
• Project management skills and ability to juggle and prioritize multiple responsibilities;
• Strong analytical skills with an attention to detail.
• Demonstrated ability to handle multiple priorities and produce results.
• Excellent verbal and written communication skills with a disciplined approach to case documentation.
• Proficiency in Microsoft Office software (e.g., Word, Excel, PowerPoint).
• Ability to travel, on a limited basis, as needed.

Prudential welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply.

At Prudential, you can:

Take charge of your career. We equip and empower our employees to expand their skills and experience by using powerful learning, gigs, and job opportunities. We offer a suite of services such as on demand resources and networking to propel your career forward.

We’re a global organization, full of outstandingly dedicated people who aren’t afraid to think differently, challenge the status quo and take sensible risks along the way. You will enjoy pushing boundaries as we build innovative technology that helps clients, customers and employees live their best lives. You will have access to leadership and learning opportunities and the resources needed to take your career in any direction. We will help you do your best work, offering flexibility, while delivering on our Purpose.

#LI-RRJ

#LI-Hybrid

What we offer you:

Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $106,000.00 to $174,900.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.

• Market competitive base salaries, with a yearly bonus potential at every level. 
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave. 
• 401(k) plan with company match (up to 4%). 
• Company-funded pension plan. 
• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs. 
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.  
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.  
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period).

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.  

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. 

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law. 

To maintain the integrity and security of our hiring process, Prudential may use identity verification technologies. Your consent will be obtained before any verification takes place.

If you need an accommodation to complete the application process, please email [email protected]. 

If you are experiencing a technical issue with your application or an assessment, please email [email protected] to request assistance.