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Biffa Waste Services

Integrated UK waste collection, recycling, disposal

Loyalty Team Executive

Customer SuccessConfirmed live in the last 24 hours
Full-timeBarlborough, UK

About the Job

Requirements

  • Resilience and strong communication skills.

Responsibilities

  • Handle customer contract termination requests reactively.
  • Proactively identify customers who require assistance.
  • Work with various Biffa departments to identify business improvements that support customer retention.

About the Company

Biffa Waste Services

Integrated UK waste collection, recycling, disposal

Biffa Waste Services is a UK-based integrated waste management provider that handles waste collection, recycling, and disposal for businesses. Its services are tailored contracts that cover the full lifecycle of waste, from on-site collection to sorting, treatment, and final disposal. The company operates an extensive UK infrastructure and invests in energy recovery facilities and advanced recycling technologies to recover value from waste and reduce environmental impact. Unlike smaller, niche operators, Biffa differentiates itself through its scale, UK focus, and ability to offer end-to-end solutions under strict regulatory and governance standards. The overarching goal is to advance the circular economy by turning waste into usable materials or energy while delivering reliable, cost-effective solutions for commercial clients and driving sustainable long-term growth.

Company size
1,001-5,000
Company stage
IPO
Headquarters
High Wycombe, United Kingdom
Founded
1912

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