Medical Assistant 1

The UHealth System at the University of Miami has an exciting opportunity for a Medical Assistant in UHealth Hollywood.

SUMMARY

The Medical Assistant (MA) will perform multi-skilled tasks to assist the medical providers. The MA shall assist patients’ healthcare management and clinical procedures in a culturally competent manner utilizing evidence-based standards of quality, safety, and service. The MA provides hands-on care to patients while adhering to regulatory requirements, standards of care, and institutional policies and procedures, under the direct supervision and responsibility of a licensed physician. Oversight responsibilities may be delegated by the physician to a nurse or designee in charge of the unit/clinic.

CORE JOB FUNCTIONS

1. Utilizes creative methods to support patient’s individual needs and respect patient’s spiritual beliefs, faith, and practices.

2. Establishes a trusting relationship by creating and maintaining a conducive climate for healing by being authentically present to the patient and family, identifying and managing discomforts, providing emotional support.

3. Prioritizes and integrates multiple requests and work expectations by performing tasks appropriately, in a timely manner safely and professionally. Communicates clearly and in a timely manner to patient and family, as well as the appropriate team members. Seeks assistance when needed.

4. Contributes to team building by participating in unit/clinic programs and meetings. Commits to positive morale, using constructive and effective conflict resolution skills. Learns and utilizes available technology resources for communication, documentation, and locating pertinent information regarding clinical situations, diagnosis, and treatments.

5. Attains educational knowledge and competencies that reflects current clinical practice skills. Demonstrates commitment to lifelong learning and is responsible for his/her own professional development and maintenance of knowledge regarding the patient population and assignments.

6. Ensures compliance with all State and Federal regulatory guidelines to include Health Insurance Portability and Accountability Act (HIPAA).

7. Performs professionally within their clinical scope of practice skills utilizing State, Federal, and University of Miami’s standards, guidelines, relevant statues, rules, and regulations. Incorporates protocols and standards of care into daily practice.

8. Accepts and provides focused constructive feedback and guidance with loving kindness in a manner that provides growth and maintains self-esteem.

9. Abides by the standards for ethical behavior, therapeutic communication and protecting the privacy of patient information.
10. Assists providers with physical examinations by preparing treatment/exam room with proper supplies, instruments, and materials, as directed.

11. Understands the importance of medical and surgical asepsis. Prepares patients for physician’s care with basic instruction and information regarding examination procedures.

12. Perform vital signs, EKG, phlebotomy, and document in patient’s medical record.

13. Cleans and/or sterilizes medical instruments while observing principles of sterile technique. Schedules patients for tests and completes required forms for laboratory work.

14. Maintains accurate and complete patient records and documentation. Orders, stocks, and inventories supplies, and assists in performing clerical duties.

15. Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Education:

Required

· High school diploma or equivalent

· Medical Assistant certificate of completion from a program or institute accredited by a regional or national accreditation agency, approved by the US Department of Education, or affiliated with an approved accrediting body. Work experience may be accepted in lieu of a Medical Assistant education certificate; however, a post-education Medical Assistant certification must be presented or obtained.

Certification and Licensing: (Proof upon application):

Required

· Credentialed Medical Assistant certification from a recognized accrediting or certifying organization (see approved Certifications listed below).

· Certified Medical Assistant (CMA) - Certification from American Association of Medical Assistants (AAMA)®

· Registered Medical Assistant (RMA) (Certification from American Medical Technologists (AMT)

· Certified Clinical Medical Assistant (CCMA) (Certification from National Healthcare Association (NHA)

· National Certified Medical Assistant (NCMA) credential is accredited by the National Commission for Certifying Agencies (NCCA)

· Nationally Registered Certified Medical Assistant (NRCMA) obtained by the National Association for Health Professionals. (NAHP)

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*Note: If the Medical Assistant has not obtained a recognized Credentialed Medical Assistant certification at the time of hire, certification must be obtained within 12 months of the date of hire as a condition of continued employment.

Additional certification:

· American Heart Association (AHA) Basic Life Support (BLS) for healthcare providers

· HIV & AIDS Certificate: Florida HIV/AIDS Healthcare Professional Continuing Education Certificate Florida: HIV/AIDS Training for Healthcare Professionals 1HR

Experience:

· No previous experience

Knowledge, Skills and Attitudes:

· Strong, effective communication skills with patients, families, and clinical team

· Ability to adapt and exhibit flexibility to handle new, different, or changing environments

· Demonstrates strong time management skills to prioritize and act proactively

· Ability to uphold professional ethics and maintain patient confidentiality