D

Day & Ross

Cross-border logistics and transportation services

HR Generalist

Full-Time
No salary listed
Mid
Bachelor's
Armada, MI, USA
In Person
People & HRHR Generalist & Employee Relations

About the job

Requirements
  • Post-secondary education, preferably in Human Resources; business administration or another related program may also be considered.
  • An alternate suitable combination of education and experience may also be considered.
  • Minimum of three years’ experience in an HR functional or support role, preferably in the transportation industry.
  • Solid computer skills, including keyboarding accuracy and experience with Microsoft Office products and web-based programs.
  • Strong interpersonal and customer relationship management skills throughout all levels of the organization.
  • Attention to detail.
  • Conflict resolution skills.
  • Ability to facilitate training workshops on a variety of topics.
  • Ability to train, coach, evaluate, and help improve others’ performance, contributions, and/or workplace behaviours.
  • Good business acumen.
  • Ability to multitask, prioritize, and take direction from several people.
  • Knowledge of federal employment laws and HR best practices.
Responsibilities
  • Support the business in workplace investigations, performance management and disciplinary action, policy development and implementation, low-risk terminations, and employee relations.
  • Oversee end-to-end management of workers’ compensation claims, including initial incident intake, timely claim submission, communication with insurance providers, coordination of return-to-work plans, and proactive follow-up to ensure compliance and resolution.
  • Monitor, analyze, and report on workers’ compensation claim-related costs.
  • Develop and implement cost-containment strategies while identifying trends and opportunities to minimize organizational risk and financial impact.
  • Collaborate with managers to prepare job descriptions, develop workforce plans, and ensure position requirements support operational performance and organizational objectives.
  • Consult with the compensation and total rewards team to process compensation requests, ensuring accuracy and compliance with internal policies.
  • Own the headcount approval submission process by partnering with business leaders to forecast staffing needs, track open roles, and support new business launches.
  • Ensure staffing proposals align with operational goals, budget, and workforce-planning data.
  • Research and respond to general employee and manager inquiries regarding HR policies, processes, and HR technology, escalating complex or sensitive cases as required.
  • Investigate complaints filed with HR, conduct thorough follow-up, and ensure timely and satisfactory resolution in accordance with company policies and legal standards.
  • Build and maintain operational partnerships with business leaders to support organizational success through proactive collaboration and solution-oriented HR practices.
  • Provide references and criminal background checks before employment if selected.
Desired Qualifications
  • SHRM certification is an asset.
  • Previous experience with Oracle Human Capital Management System is an asset.
  • Experience in the transportation industry is preferred.
  • Ability to create and deliver quality training presentations and supporting materials.
  • Inclination for learning new programs.

About the company

Day & Ross provides transportation and logistics services across Canada and the US, handling cross-border freight for a range of clients. It coordinates pickups and manages end-to-end freight moves using technology for real-time visibility, with a Fredericton Business Agility Hub that helps integrate new tech, and a workforce of drivers, owner-operators, and staff. The company differentiates itself through personalized customer service, tight pickup coordination, cross-border capabilities, and technology-driven visibility backed by a large, stable team. Its goal is to deliver dependable, efficient transportation that creates value for customers while supporting community and strong logistics and customer care.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

Hartland, Canada

Founded

1950

Get referred to Day & Ross

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • June 2026 promoted Corey Orchard CIO, accelerating digital transformation execution.
  • August 2026 expanded sales leadership under Annie Noël targets 2030 growth and customer experience.
  • Day & Ross won 2026 Best Managed Companies and improved EcoVadis percentile to 60th.

What critics are saying

  • March 2026 WARN filings cut 100 Hamilton jobs after a customer rebid work elsewhere.
  • That same contract loss hit Livonia and six other states, signaling fragile account concentration.
  • Continued bid losses can hollow out network density and trigger layoffs by 2027.

What makes Day & Ross unique

  • Fredericton Business Agility Hub runs TMS, API, EDI, and customer portal innovation.
  • Day & Ross spans Canada and US freight, final mile, truckload, and cross-border density.
  • McCain ownership funds long-horizon capital and national acquisitions like Stonehammer and REI.

Help us improve and share your feedback! Did you find this helpful?

Benefits

  • Health Insurance
  • Dental Insurance
  • 401(k) Company Match

Company News

WCPO 9 News
Mar 30th, 2026
Hamilton transportation company to lay off 100 employees.

Hamilton transportation company to lay off 100 employees. By: Eric Schwartzberg | Journal-News Posted 12:09 PM, Mar 30, 2026 HAMILTON, Ohio - A Canadian-based transportation company is laying off 149 employees, the majority of them at its Butler County location. Day & Ross USA, which is based in New Brunswick, will cut 100 jobs from its site at 3560 Symmes Road in Hamilton, effective May 30, the company said in a Worker Adjustment and Retraining Notification, or WARN, filed with the state last Wednesday. At the Butler County facility, the majority of the layoffs will affect drivers (54) and dock workers (36). The remaining positions affected are dispatchers and dock leads (two each), plus administrative assistant, driver manager, inbound dock manager, operations coordinator, operations supervisor and senior operations manager (one each). Thirty-two layoffs will come from the company's facility in Livonia, Michigan, while the remaining cuts will be carried out in Indiana (6), Kentucky (6), Tennessee (3) and West Virginia (2), according to the WARN notice. Day & Ross started in 1950 and was bought by McCain Foods in 1966. It is now owned entirely by McCain, the world's largest manufacturer of frozen french fries and potato products. The company opened its Symmes Road location in 2000 and hired workers who had lost their jobs when the previous company there, Dedicated Logistics Inc., shut down after General Motors chose a different shipping company. Day & Ross has no union, the company said in the notice. Employees who are laid off will not be able to move into other jobs at the company and will not receive severance pay, it said. The company said it will provide information on how employees can access unemployment insurance benefits and available services, including job placement assistance, retraining programs or counseling. Asked in the WARN form what actions the company took to mitigate the impact of the employment loss, Day & Ross said, "Contract negotiation with our customer over calendar year 2025 while customer took business out to bid" and "New contract ultimately awarded elsewhere impacting our current workforce." More local news: