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Avis Budget Group

Global car rental and sharing provider

Vehicle Recovery Associate

Business OperationsUpdated on Nov 12
Full-timeVirginia Beach, VA, USAIn-person

About the Job

Requirements

  • A high school degree or GED is required.
  • At least 2 years of formal training or equivalent job-related experience is required.
  • Excellent communication skills are required.
  • Strong attention to detail and organizational skills are required.
  • Basic knowledge of personal computers and Microsoft Office is required.

Responsibilities

  • Reconcile the daily ISO report for the assigned region and contact local law enforcement agencies to confirm recovery of stolen vehicles.
  • Submit impound recovery notifications after receiving confirmation that a vehicle has been recovered.
  • Verify vehicle status, ensure the stolen alarm has been cleared, and confirm eligibility for recovery processing in the Foundry Case Management system.
  • Process recovery of missing and missing-alarmed vehicles and return them to rentable status.
  • Review daily SVR submissions and close contracts when required.
  • Communicate with field security personnel to ensure timely vehicle recovery.
  • Prepare documentation for law enforcement agencies confirming recovery of stolen vehicles.
  • Follow up with tow lots and law enforcement to ensure timely delivery of stolen vehicles back to Avis Budget Group.
  • Maintain a close working relationship and ongoing interaction with leadership and field personnel.

Desired Qualifications

  • Experience with Wizard, BlueZone, and Foundry is a plus.

About the Company

Avis Budget Group

Global car rental and sharing provider

Avis Budget Group provides mobility solutions through its brands Avis, Budget, and Zipcar. It offers traditional car rentals and car sharing to people who need temporary transportation. The company operates a global network with about 10,250 rental locations in roughly 180 countries, managing most rental offices in North America, Europe, and Australasia and using licensees elsewhere. Revenue comes mainly from rental fees. The different brands target different customers: Avis as a premium option, Budget as a value option, and Zipcar for urban car sharing. The company aims to give customers flexible vehicle access globally by combining owned and licensed locations with a mix of rental and sharing services.

Company size
10,001+
Company stage
IPO
Headquarters
Parsippany-Troy Hills, NJ
Founded
1946

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