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Essentia Health

Nonprofit integrated healthcare for rural areas

Certified Nursing Assistant/PCT – Clinic Care Technician - Behavioral Health

Clinical Support & Patient AdministrationPosted on Nov 10
Full-timeDetroit Lakes, MN, USA$15.96 - $23.94

About the Job

Requirements

  • Basic Life Support certification is required within 30 days of hire.

Responsibilities

  • Support providers and clinical staff with administrative and selected patient care tasks.
  • Support patient scheduling and work queue needs as assigned.
  • Follow up on no-shows and work with providers to review and approve add-ons.
  • Greet patients, support virtual visits, verify patient identification, measure height and weight, and obtain vital signs.
  • Chaperone exams as needed.
  • Administer questionnaires and document in electronic medical records.
  • Perform limited patient care tasks based on training.
  • Process incoming mail; scan, copy, and fax documents; print and update forms; answer internal phone calls; and place office supply orders as needed.
  • Assist with daily patient flow by rooming patients, documenting in patient charts, stocking and cleaning exam rooms, ordering and maintaining clinic supplies, and assisting with clerical duties.
  • Float to support other areas as assigned.

Desired Qualifications

  • Customer service skills and the ability to follow directions are preferred.
  • Experience in healthcare or patient care is preferred.
  • Experience using electronic medical records is preferred.
  • Knowledge of medical terminology is preferred.

About the Company

Essentia Health

Nonprofit integrated healthcare for rural areas

Essentia Health is a non-profit, integrated health system serving rural areas in Minnesota, Wisconsin, and North Dakota, with 14 hospitals and 79 clinics plus long-term care and ambulatory services. It delivers care through hospitals, clinics, and digital health tools, including telehealth, and earns revenue from patient services, with about 40% tied to value-based care linked to outcomes and costs. The system combines scale with a rural focus, operates as a physician-led, not-for-profit organization, and reinvests profits into community health, supported by a Level 3 NCQA Accountable Care Organization. Its goal is to improve health outcomes and access for rural populations while controlling costs through integrated care and value-based payment models.

Company size
5,001-10,000
Company stage
Grant
Total funding
$230K
Headquarters
Duluth, MN
Founded
2004

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