Transaction Processing Manager

Join JPMorgan Chase and take your career to the next level as a Transaction Processing Manager. You’ll have the opportunity to lead a dynamic team, drive operational efficiency, and make a meaningful impact on our Asset Servicing WHEM Approvals processes. At JPMorganChase, you’ll grow your skills, collaborate with talented colleagues, and help shape the future of financial operations. If you’re passionate about process improvement and thrive in a fast-paced environment, this is your chance to shine.

Job Summary:
As a Transaction Processing Manager within the Asset Servicing WHEM Approvals Team, you will play a pivotal role in managing the daily workflow of payment approval processes. You will optimize operational efficiency through planning and robust training, ensuring all controls and processing are completed accurately and efficiently. You’ll be empowered to review and enhance Standard Operating Procedures, support ongoing risk management activities, and foster a culture of continuous improvement. In this role, you will collaborate closely with internal partners, helping us deliver best-in-class service and operational excellence.

Job Responsibilities:

• Manage the workflow through the life cycle of WHEM Payment Approval processes
• Engage in daily operations within the Asset Services WHEM Approvals team
• Ensure completion and sign-off of all daily controls and processing, including internal inquiry resolution
• Continuously review and update Standard Operating Procedures in line with new policies and risk management activities
• Drive process improvements and implement strategic solutions to enhance operational efficiency
• Collaborate with internal stakeholders to resolve inquiries and deliver exceptional service
• Foster a culture of risk awareness and compliance within the team
• Utilize AI-powered analytics, workflow automation, or intelligent process tools to improve accuracy and reduce manual effort
• Maintain high standards of data integrity and operational control

Required Qualifications, Capabilities, and Skills:

• Operational subject matter expertise in reconciliation, settlements, trade support, asset servicing, risk, and control
• Strong ability to learn new markets, products, and processes
• Demonstrated risk and control awareness, with the ability to prioritize workloads and meet critical deadlines
• Confident communicator across all mediums with internal stakeholders
• Strategic thinker with proven experience in process improvement
• Bachelor’s degree or equivalent
• Proficient in Microsoft Office products including Word, Excel, Access, and Outlook
• FINRA Series 99 or Series 7 certification required or must obtain with in first 120 days 
• Experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency and accuracy

Preferred Qualifications, Capabilities, and Skills:

• Advanced knowledge of asset servicing and payment approval processes
• Strong analytical and problem-solving skills
• Ability to adapt to evolving business needs and regulatory requirements
• Experience with process documentation and change management
• Proven track record of fostering a diverse and inclusive team culture
• Additional certifications relevant to financial operations or asset servicing