EXL

Analyzes business data and runs outsourced operations

Executive

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeGurugram, Haryana, IndiaNo salary listedIn-person

About the Job

Requirements

Higher education diploma.
0–3 years of relevant experience.
Knowledge of the company’s products sufficient to assist customers.
Ability to provide accurate and timely patient scheduling.

Responsibilities

Answer customer questions about orders, products, and payments through calls, emails, and chat.
Assist customers with payment status, pending payments, and payment-related questions.
Listen to customer complaints and resolve their issues quickly.
Answer phones and direct calls.
Contact providers.
Provide efficient, effective, and quality customer service within the scope of primary care.

•Help Customers: Answer customer questions about orders, products, and payments through calls, emails, and chat.

•Be Polite: Talk to customers in a friendly, calm, and understanding way.

•Payment Help: Help customers with payment status, pending payments, and payment-related questions.

•Solve Problems: Listen to customer complaints and fix their issues quickly.

•Know the Products: Learn about the company’s products so you can help customers better.

Higher Education Diploma with 0 - 3 years of relevant experience

Responsible for answering phones, directing calls, contacting providers, and accurate and timely patient scheduling. Provides efficient, effective, quality customer service for Primary Care scope of work

EXL

Executive

About the Job

Requirements

Responsibilities

About the Company

EXL

Recently Posted Jobs