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Havenly

Online interior design with designer matching

B2B & Commercial Trade Sales Senior Manager

Account ExecutiveUpdated on Nov 14
Full-timeIn-person

About the Job

Requirements

  • 6–8+ years of experience in B2B sales, business development, or account management, including at least 2–3 years in a senior individual-contributor or team-lead role.
  • Demonstrated success building and scaling commercial or B2B sales programs, ideally from early-stage launch to repeatable growth.
  • Ability to manage a complex pipeline across multiple account tiers, project types, and deal stages simultaneously.
  • Strong customer relationship management (CRM) fluency; HubSpot is preferred, with experience using data, segmentation, and analytics to prioritize outreach and drive pipeline velocity.
  • Strong written and verbal communication skills to build credible relationships with senior buyers, procurement teams, and design professionals.
  • Experience working cross-functionally with marketing, product, and operations to build program infrastructure and go-to-market plans.
  • Track record of defining success metrics, tracking performance, reporting to leadership, and iterating based on results.
  • Comfort operating in a startup or scale-up environment, building from scratch and working quickly with limited resources.
  • Ability to work in the field building relationships and manage a pipeline at a desk.
  • Understanding of B2B sales cycles, project timelines, and procurement dynamics.
  • Ability to think in systems across the commercial funnel and prioritize and optimize its components.
  • Ability to communicate clearly with clients, internal teams, and leadership, translating complexity into clarity.
  • Currently authorized to work in the United States on a full-time basis.

Responsibilities

  • Lead the strategy and full execution of Havenly’s commercial segment, focusing on commercial interior designers, procurement firms, and hospitality operators.
  • Build and manage a structured commercial pipeline in HubSpot from first contact through project close and repeat purchase.
  • Conduct outreach and activation across three commercial tiers: reactivate dormant high-value accounts, convert contacts that have never purchased, and grow active commercial buyers.
  • Develop and refine the commercial sales pitch to articulate the value of Havenly’s multi-brand catalog for commercial-scale projects.
  • Define and report commercial pilot success metrics, including pipeline size, win-back reactivation rate, new buyer activation, and revenue growth.
  • Build program infrastructure with internal stakeholders, including brand-specific discount schedules, consolidated project invoicing, net terms for qualifying accounts, and freight and delivery options.
  • Launch and scale the commercial program from pilot to a repeatable, growing revenue channel.
  • Collaborate with marketing and product on a dedicated commercial landing page and industry outreach campaigns.
  • Improve customer relationship management through better segmentation, prioritized outreach, and identification of new commercial prospects.
  • Create feedback loops between commercial clients and internal teams to improve the program and advocate for commercial buyers’ needs at scale.
  • Maintain a responsive, consultative standard for client relationships and support client success.

Desired Qualifications

  • Experience in or strong familiarity with commercial interior design, procurement, hospitality, real estate development, or related industries is strongly preferred.
  • HubSpot experience is preferred.
  • Direct-to-consumer or home furnishings background is a plus; experience with high-consideration or long-lead-time categories is highly relevant.

About the Company

Havenly

Online interior design with designer matching

Havenly offers online interior design services by connecting homeowners and renters with professional designers. Designers work one-on-one with clients to create customized design plans, including a 3D rendering of the proposed space, and Havenly sources products from more than 100 home brands to realize the plan. The service is priced to be accessible, with design sessions starting around $79, and a consolidated checkout with a price guarantee so clients don’t overpay. The company differentiates itself through its large, nationwide reach (over 100,000 designs completed across all 50 states), its emphasis on personalization and convenience, and a network of vetted designers who tailor spaces to individual styles and budgets. Havenly’s goal is to make professional interior design easy to access and affordable for a broad audience, helping people create beautiful and functional living spaces without needing in-depth expertise.

Company size
1-10
Company stage
Series C
Total funding
$85.8M
Headquarters
Denver, CO
Founded
2014

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