Administrative Assistant
Westgate Resorts
Administrative Assistant
Westgate Resorts
Sells vacation ownership interests in resorts
As the Administrative Assistant, you will support the Resort General Manager and the Senior Leadership team. This role is essential to the day‑to‑day success of resort operations, providing administrative, organizational, and communication support in a fast-paced hospitality environment. The ideal candidate thrives on creating structure behind the scenes while supporting a seamless guest and team experience.
You will embody Westgate’s core values of Passion, Integrity, and Work Ethic in everything you do while shaping the culture and performance of the department. At Westgate Resorts, our team members are the heart of our success. When you join, you become part of a company that values hospitality, teamwork, accountability, and professional growth.
What You Will Do
• Partner with resort operations teams to research, track, and resolve internal and guest‑related service matters.
• Support executive and senior leadership by preparing presentations, meeting materials, project outlines, and operational documentation.
• Compile and distribute daily and weekly resort reports, statistics, and performance data to leadership.
• Assist with the development, organization, and ongoing maintenance of resort policies, procedures, and departmental organizational charts.
• Coordinate and support leadership meetings by scheduling, preparing agendas, taking detailed minutes, and communicating follow‑up actions.
• Oversee general office administration, including correspondence, filing, photocopying, and office supply inventory for the resort.
• Responsible for ordering office supplies and related materials through Fusion.
• Serve as a professional first point of contact by answering multi‑line phones, routing calls, taking messages, and responding to general guest and employee inquiries.
• Perform other duties and special projects as assigned by resort leadership.
• Associate’s degree with a minimum of two (2) years of administrative or supervisory experience, preferably in hospitality, resort, or service‑driven environments, or an equivalent combination of education and experience.
• Proficiency in Microsoft Word, Excel, and PowerPoint required
• Strong organizational skills, attention to detail, and a commitment to guest-centric service
Why Westgate?
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
Compensation: 20.5 to 21.5 (USD) (HOURLY)
Sells vacation ownership interests in resorts
Westgate Resorts sells timeshare vacation ownership interests in a portfolio of luxury U.S. resorts. Buyers purchase a fractional stake that gives them annual use of a property for a set period, with options to exchange visits to other Westgate locations. The company makes money from timeshare sales, financing for purchases, property management fees, guest services, and rental of unsold inventory. It differentiates itself by owning and operating a large, diverse set of properties and handling development, financing, management, and services in-house to deliver a full guest experience, rather than relying on third-party providers. Its goal is to scale vacation ownership experiences, grow its property portfolio, and expand its revenue from financing, management, rentals, and services.
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