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Winning Assistants

Staffing healthcare practices with HIPAA-compliant VAs

Medical Aesthetics Sales & Marketing Assistant

Sales Development RepresentativeUpdated on Nov 11
Part-timeRemote in Philippines$6 /hr

About the Job

Requirements

  • Proven experience in outbound calling, sales, lead generation, appointment setting, and lead conversion.
  • Hands-on experience managing and optimizing Meta Ads campaigns, particularly Facebook and Instagram advertising.
  • Previous experience supporting a medical aesthetics practice, medspa, healthcare clinic, or related healthcare business.
  • Excellent verbal and written English communication skills, with clear and easily understandable spoken English.
  • Confidence handling sales objections, discussing services, and converting inquiries into appointments.
  • Experience using CRM, appointment scheduling, healthcare software, or EHR systems.
  • Familiarity with Instagram, Facebook, and TikTok for client engagement and lead generation.
  • HIPAA compliance training.
  • Strong organizational skills, attention to detail, and ability to work independently.
  • Reliable internet connection, quiet workspace, and professional phone presence.
  • Availability to work the required Pacific Time schedule.
  • Must have relevant work experience.
  • Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding.
  • Must be available to attend video meetings with camera on when required.
  • Reliable laptop or desktop computer, stable high-speed internet connection of at least 25 Mbps, a noise-canceling headset, working webcam, and quiet, professional workspace.

Responsibilities

  • Handle inbound and outbound calls using Google Voice to engage prospective and existing clients.
  • Respond to inquiries from Instagram, Facebook, TikTok, Meta Ads, website inquiries, and referrals.
  • Follow up with leads through calls, text messages, email, and social media to convert inquiries into booked appointments.
  • Respond to new advertising leads within 5 minutes during scheduled working hours.
  • Discuss aesthetic services, pricing, promotions, and memberships using approved information without providing medical advice.
  • Handle sales objections professionally, build positive client relationships, and encourage appointment bookings.
  • Schedule consultations and appointments using Jane App.
  • Maintain accurate lead records, track appointment conversions, and manage follow-up activities.
  • Manage and optimize existing Facebook and Instagram advertising campaigns.
  • Review campaign performance, audiences, and creatives to identify opportunities for improvement.
  • Monitor lead generation, cost per lead, lead quality, and appointment conversions.
  • Adjust existing campaigns and test new advertising strategies or creatives when needed.
  • Monitor incoming advertising leads and coordinate timely follow-ups.
  • Provide regular campaign performance updates and recommendations.
  • Follow up with existing and inactive clients to encourage repeat bookings.
  • Promote treatment packages, memberships, and available offers using RepeatMD.
  • Maintain positive client relationships and support client retention initiatives.
  • Support social media engagement across Instagram, Facebook, and TikTok.
  • Assist with creating and editing posts, reels, and stories using Canva, CapCut, or similar tools.
  • Use AI-assisted tools to draft captions and support content scheduling.
  • Help maintain a consistent, professional social media presence aligned with the practice's brand.
  • Work toward the performance expectations of at least 10 new clients per month, with an ideal target of 20; convert inquiries into booked consultations and appointments, encourage repeat bookings and membership sales, monitor advertising results and lead quality, and maintain timely, consistent communication with prospective and existing clients.

Desired Qualifications

  • Experience supporting cosmetic medicine, medical aesthetics, beauty, or wellness businesses.
  • Familiarity with aesthetic treatments such as Botox, Dysport, microneedling, plasma treatments, and chemical peels.
  • Experience using Jane App, RepeatMD, and Google Voice.
  • Demonstrated success converting Meta Ads leads into booked appointments.
  • Experience with Canva, CapCut, short-form video editing, and social media content scheduling.
  • Experience promoting memberships, treatment packages, and client retention programs.
  • Bilingual English–Spanish communication skills.

About the Company

Winning Assistants

Staffing healthcare practices with HIPAA-compliant VAs

Winning Assistants provides HIPAA-compliant virtual assistant staffing for healthcare practices by connecting US-based clients with a global pool of trained remote professionals. Clients hire full-time VAs who work in the client’s time zone and handle both administrative and clinical tasks, such as front office duties, medical billing, chart management, dictation transcription, prior authorization, EMR updates, and executive support. The company differentiates itself by combining a global talent pool with healthcare-specific HIPAA training and time-zone-aligned, full-time VAs for a broad US and Commonwealth client base. Its goal is to reduce administrative and revenue-cycle burdens for medical practices by offering scalable, reliable remote staffing that integrates with healthcare operations.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Irvine, CA
Founded
Not listed

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