Novant Health

Integrated health network with care facilities

Clerical Supervisor 2

Clinical Support & Patient AdministrationUpdated on Nov 10

Full-timeGreenville, SC, USANo salary listedIn-person

About the Job

Requirements

High school diploma or GED is required.
Two years of clerical experience in a medical office setting is required.
Knowledge of organization policies and procedures, fiscal management and human resource management techniques, office management techniques and practices, and computer systems and applications.
Ability to gather, analyze, and evaluate data; communicate in writing and verbally; apply policies and principles to everyday problems and varied situations; exercise initiative, problem-solving, and decision-making; read, interpret, and apply clinic policies and procedures; identify problems and recommend solutions; and establish priorities and coordinate work activities.
Ability to stand and move around for most of the day; climb; lift patients and equipment; sit occasionally; bend and stoop; push and pull wheelchairs, carts, and beds; and use sight, hearing, speech, smell, and touch.

Responsibilities

Manage front-end revenue cycle functions and support the ongoing quality, productivity, and efficiency of daily department and service operations.
Provide office management and supervise non-clinical employees, overseeing 10 to 19 full-time-equivalent employees.
Serve as an administrative and financial resource and provide backup support for administrative positions.
Interface with referral sources, insurers, hospital staff, physicians, and customers.
Oversee referrals and orders, scheduling, registration, charge entry, regulatory compliance, medical records, staff education, and staffing.

Desired Qualifications

An associate degree in Health or Business Administration is preferred.
One year of supervisory experience is preferred.

What We Offer

Responsible for overall front end revenue cycle functions. Effects ongoing quality, productivity and efficiency in daily operations of departments and services by providing office management and supervision of non-clinical employees, serving as administrative and financial resource person, providing backup support for all administrative positions, and interfacing with referral sources, insurers, hospital staff, physicians, and customers. Areas of responsibility include but not limited to referrals/orders, scheduling, registration, charge entry, regulatory compliance, medical records, staff education and staffing. Supervises between 10 and 19 FTEs.

What We're Looking For

Education: High School or GED, required. 2 Year / Associate Degree, preferred. Associates Degree in Health or Business Administration.
Experience:
- Two years of clerical experience in a medical office setting, required.
- With one year of supervisory experience, preferred.
Additional Skills Required: Knowledge of organization policies and procedures. Knowledge of fiscal management and human resource management techniques. Knowledge of office management techniques and practices. Knowledge of computer systems and applications. Skill in gathering, analyzing, and evaluating data. Skill in written and verbal communication. Ability to apply policies and principles to solve everyday problems and deal with a variety of situations. Ability to exercise initiative, problem-solving, decision-making. Ability to read, interprets, and applies clinic policies and procedures. Ability to identify problems and recommend solutions. Ability to establish priorities and coordinate work activities. Physical requirements: Stand and move around the majority of the day; climb; lift patients and equipment; sit occasionally; bend and stoop; push / pull wheelchairs, carts, and beds; see, hear, speak, smell, and touch.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID

155043

About the Company

Novant Health

Integrated health network with care facilities

Novant Health operates an integrated healthcare network with hospitals, clinics, urgent care, imaging and pharmacy services across North Carolina and South Carolina. Its care model connects facilities and clinicians to provide a coordinated continuum of care, from primary and specialty services to outpatient and virtual visits. The network sets itself apart through its scale as an integrated system, a strong safety and quality focus, and active use of clinical trials and innovative care delivery; it also emphasizes community benefits and a large virtual care platform. Its goal is to improve community health by expanding access to safe, high-quality care and advancing health outcomes through research, innovation in care delivery, and value-based partnerships.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: Charlotte, NC
Founded: 1997

Recently Posted Jobs

Explore more opportunities at Novant Health

See more jobs