Food and Beverage Supervisor - Premium, Suites
$32/hr
Mid, Senior
Las Vegas, NV, USA
In Person
Food Service & HospitalityFood & Beverage Operations Management
Company Does Not Provide H1B Sponsorship
About the job
Requirements
- Candidates are preferred to have completed at least 60 credit hours of college-level coursework, representing two years, or to have demonstrated similar self-development through certifications, trade school coursework, or equivalent education.
- A minimum of 3–5 years of supervisory experience is ideal, along with knowledge of events, sports, or theatre operations in an entertainment venue.
- Excellent communication skills and the ability to mobilize key stakeholders and engage with all levels of the organization are required.
- Experience completing reports and documenting staff performance is essential.
- The candidate must be able to engage and develop collaborative relationships and influence within the team and across functions, including without a direct reporting relationship.
- The candidate must be comfortable managing conflict and responding to customer problems urgently.
- The candidate must be committed to providing high-quality guest service.
- The candidate must be able to manage multiple tasks under tight deadlines.
- The candidate must have experience motivating and encouraging exceptional performance.
- The candidate must be able to hold team members accountable for outcomes and monitor performance.
- The candidate must have experience coaching, mentoring, and developing staff to perform at high levels.
- The candidate must be proficient in Microsoft Word and Excel.
- The candidate must have advanced knowledge of merchandise operations and sales techniques.
- The candidate must have experience producing and maintaining visual displays in a food or retail environment.
- The candidate must have experience resolving inventory discrepancies.
- The candidate must be able to work a flexible schedule that includes weekends, nights, and holidays, and must be available for shifts assigned for mandatory events.
- The candidate must be able to lift 20–50 pounds, stand for long periods, and perform physical movements including bending and reaching.
- The candidate must be at least 21 years old.
- The position requires a TAM Card, Food Handler’s Card, and LVMPD Non-Gaming Work Card.
Responsibilities
- Supervise and lead front-line team members in premium Food and Beverage locations, primarily suites and catering, while providing support to concessions, bars, and kiosks as business needs require.
- Support the suites and catering departments and other sub-departments as operational needs change.
- Execute food and beverage operations during events in the assigned area, provide a high level of service, and maintain clean, safe, and aesthetically pleasing work locations.
- Use point-of-sale systems and catering software to create suite and catering orders, and maintain orders daily and weekly according to client demand.
- Drive a sales- and guest-service-focused approach by providing team members with sales goals and incentives.
- Train, develop, and coach front-line team members, and provide consistent and timely feedback through coaching, mentoring, and one-on-one meetings.
- Ensure team members comply with company policies and standards.
- Lead and participate in daily pre-shift meetings and management and leadership meetings.
- Ensure team members deliver an exceptional guest experience; respond to guest feedback and concerns and provide recovery solutions when appropriate.
- Work effectively in a fast-paced, time-sensitive environment, including responding to last-minute changes.
- Collaborate with the Food and Beverage department and external organizational partners to support the guest experience at each event.
- Manage inventory control and conduct daily and monthly inventory counts to ensure product quality and quantity meet company standards.
- Model leadership, positivity, communication, and integrity while motivating team members and holding them accountable to company goals and objectives.
- Manage staff development and training in accordance with Southern Nevada Health guidelines and company standards; help ensure food safety compliance, cleanliness, and product quality, and shared compliance with Department of Health regulations and city codes.
- Collaborate with management to enforce disciplinary actions as necessary.
- Assist with staff scheduling, placement, and payroll daily and weekly.
- Adhere to appearance and presentation guidelines while on-site and provide exceptional experiences for guests, partners, and team members.
- Provide additional management support as required; responsibilities may change with business and staffing needs.
Desired Qualifications
- Bar and merchandise sales management experience is desirable.
About the company
Sphere Entertainment Co. runs live entertainment and media businesses with two segments: Sphere and MSG Networks. Sphere operates the Sphere venue in Las Vegas, a multi-sensory event space that hosts concerts, shows, and corporate events, earning revenue from ticket sales, sponsorships, and exterior advertising on the Exosphere. MSG Networks includes two regional networks (MSG Network and MSG Sportsnet) and the MSG+ streaming service, with revenue mainly from distributor affiliation fees and advertising, plus streaming. The company blends in-person live experiences with broadcast and streaming media to reach advertisers and diverse audiences, aiming to grow revenue and audience across live events and media.
Company Size
501-1,000
Company Stage
IPO
Headquarters
New York City, New York
Founded
2019
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Simplify's Take
What believers are saying
- Second-quarter 2026 Sphere revenue rose 29% to $226.4 million.
- September 2026 expanded Wizard of Oz effects extend ticket sales through early 2027.
- Abu Dhabi selection and National Harbor plans keep expansion capital flowing.
What critics are saying
- MSG Networks revenue fell 18% in Q2 2026 as subscribers dropped 16.5%.
- MSG Networks' terminal decline can erase cash needed to fund new Sphere venues.
- Litigation expenses from the MSG Networks merger lifted SG&A in Q2 2026.
What makes Sphere Entertainment Co. unique
- Sphere's Las Vegas venue monetizes proprietary immersive production technology at unprecedented scale.
- The Wizard of Oz at Sphere passed $500 million, validating content-driven demand.
- Disguise and Lyft partnerships deepen venue-specific technology and guest-experience moats.
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Benefits
- Professional Development Budget